Help & Advice
Get answers to your most frequently asked questions as well as useful guides and articles on keeping your home and appliances running smoothly.
Help & Advice
Get answers to your most frequently asked questions as well as useful guides and articles on keeping your home and appliances running smoothly.
Frequently asked questions
We repair all kitchen appliances, including small appliances such as kettles and microwaves.
Agreement letters sent via email will be received shortly after sign up is complete – within 5/10 minutes. Agreement letters sent via post will be received within standard delivery times.
Our cover is designed for people who want true peace of mind when it comes to their home appliances and technology.
A breakdown of one of your essential home appliances or technology can cause unexpected costs and unwanted stress… That’s where Zest come in. We’ll make sure you never go long without an essential appliance with our fast and reliable repair service. If we can’t fix it, we’ll replace it.
When your cover comes up for its renewal, we’ll send you a renewal reminder via your chosen contact method (i.e. email or post). If you’re happy to renew, there’s no need to contact us, as we can make sure your policy renews automatically.
An engineer will be sent out to inspect your appliance and repair on site if possible. If an instant repair cannot take place, the parts will be ordered, and the engineer will return at a later date to fit the parts. If the appliance is Beyond Economical Repair, a 40% refund will be issued for the Fixed Price Repair, which can be put towards a new appliance that we can source for a discounted price.
You can update details on your policy by calling us on 0800 888 6666 or by submitting the form on our contact us page.
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