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About Us

At Zest, we’re all about letting you live the good life. Your technology problems become our problems, and you have more time for memories. How refreshing.

Who are Zest?

We are a customer focused, technology care company based in Bournemouth, with national coverage of the UK. We offer first class protection and repairs for your essential appliances & technology.

We’re a company dedicated to improving people’s lives, whether it’s our own internal people, or our customers’ quality of life, we strive for constant improvement.

We channel this dedication by fostering meaningful relationships between business and partners, marrying technology, community, and a social conscience, together with the end goal of improving the running of your vital home ecosystem.

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Our key moments

2006 | The inception of our company

Our Owners, Tim and Tom, set out to change the industry and improve on the service being offered by other satellite insurance providers. This led to the set up of Satellite Repair Services Ltd in the coastal town of Bournemouth.

2011 | We changed our name to Home Appliance Guard Ltd

We became one of the first satellite breakdown providers to be regulated by the FCA. During this year our company blossomed and we opened a new call centre in Southampton. We also began to offer breakdown and accidental damage cover on televisions. In 2011 we changed our name to Home Appliance Guard Ltd.

2013 | We started to expand our protection products

We started covering white goods such as: washing machines, dishwashers, ovens and fridge freezers. We also started to offer protection on brown goods to protect as much of your home as possible, and make good on our goal to keep our customers’ homes running smoothly.

2018  We rebranded to Zest!

With the business growing we needed a brand to match our ambitious vision and one that could eventually become a household name. We needed something to reflect our energy and passion in an otherwise dull market – that’s how we came to Zest.

2022 | We moved into our new HQ

With our continued growth as a business we needed new offices to match the vision of the company and fulfil our goal of becoming the zest place to work. With this, we completely renovated office spaces in Poole Road and Midland House in Bournemouth town centre.

Our key moments

2006 | The inception of our company

Our Owners, Tim and Tom, set out to change the industry and improve on the service being offered by other satellite insurance providers. This led to the set up of Satellite Repair Services Ltd in the coastal town of Bournemouth.

2011 | We changed our name to Home Appliance Guard Ltd

We became one of the first satellite breakdown providers to be regulated by the FCA. During this year our company blossomed and we opened a new call centre in Southampton. We also began to offer breakdown and accidental damage cover on televisions. In 2011 we changed our name to Home Appliance Guard Ltd.

2013 | We started to expand our protection products

We started covering white goods such as: washing machines, dishwashers, ovens and fridge freezers. We also started to offer protection on brown goods to protect as much of your home as possible, and make good on our goal to keep our customers’ homes running smoothly.

2018  We rebranded to Zest!

With the business growing we needed a brand to match our ambitious vision and one that could eventually become a household name. We needed something to reflect our energy and passion in an otherwise dull market – that’s how we came to Zest.

2022 | We moved into our new HQ

With our continued growth as a business we needed new offices to match the vision of the company and fulfil our goal of becoming the zest place to work. With this, we completely renovated office spaces in Poole Road and Midland House in Bournemouth town centre.

The Zest Community

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Our customers

Our customers are at the heart of everything we do at Zest. We’re dedicated to creating remarkable experiences for our customers and improving our communities’ lives which is exactly why we’re rated ‘Excellent’ on Trustpilot.

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Our people

At Zest, culture is at the forefront of our company. Our work environment empowers employees and provides opportunities for individuals to grow and reach their full potential. We put our people first, which is why we’re rated 4.9 on Glassdoor.

Find us on Glassdoor.
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Our partners

Our partners are driven by win win relationships that reinforce growth, creating a sense of trust and quality service throughout the community.

Hear what some of our customers think…

Hear what some of our customers think…

See Trustpilot reviews

Some of our favourite customer reviews…

Zest HQ

This is where the magic happens, our very own Zest headquarters. This amazing building is over 100 years old and was refurbished for us at the beginning of 2022. We had everything made exactly how we like it and we’re proud to show off our amazing Zest space, an environment where hard work, passion, and ideas flourish. Check out our video of it being put together!

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