Help & Advice

Get answers to your most frequently asked questions as well as useful guides and articles on keeping your home and appliances running smoothly.

Help & Advice

Get answers to your most frequently asked questions as well as useful guides and articles on keeping your home and appliances running smoothly.

Articles and Guides

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Maintenance Tips

Looking after your appliances is key to avoiding breakdowns. Here are all our best tips and tricks to keep your appliances in working order.

Frequently asked questions

When Will I Receive My Welcome Pack?Jacob Hanslip2025-08-12T13:46:39+00:00

When Will I Receive My Welcome Pack?

Agreement letters sent via email will be received shortly after sign up is complete – within 5/10 minutes. Agreement letters sent via post will be received within standard delivery times.

What if the Part Needed is No Longer Available?Jacoba2025-08-12T13:33:08+00:00

What if the Part Needed is No Longer Available?

If we cannot repair the appliance, we will look to replace it.

What Happens When My Plan is Up For Renewal?Jacob Hanslip2025-08-12T13:54:41+00:00

What Happens When My Plan is Up For Renewal?

When your care plan comes up for its renewal, we’ll send you a renewal reminder via your chosen contact method (i.e. email or post). If you’re happy to renew, there’s no need to contact us, as we can make sure your plan renews automatically.

What Happens if Your Can’t Fix It?Jacoba2025-08-12T13:36:57+00:00

What Happens if Your Can’t Fix It?

We will look to replace your appliance if we can’t fix it.

What Appliances Do You Repair?Rafael2025-08-12T13:42:39+00:00

What Appliances Do You Repair?

We repair a wide range of kitchen and household appliances, including washing machines, dishwashers, ovens, fridges, freezers, microwaves, and small appliances like kettles, toasters, and coffee machines.

Is There Any Hidden Charges?Jacoba2025-08-12T13:39:20+00:00

Is There Any Hidden Charges?

No, there are no hidden charges of any kind.

Help & Advice

Help & Advice

Articles and Guides

Follow us on social media

Maintenance Tips

Frequently asked questions

When Will I Receive My Welcome Pack?

What if the Part Needed is No Longer Available?

What Happens When My Plan is Up For Renewal?

What Happens if Your Can’t Fix It?

What Appliances Do You Repair?

Is There Any Hidden Charges?

Our latest articles

Energy Saving Tips for Your Appliances

Follow us on social media

Fresh Thinking Appliance Care.