Author: jacob hanslip

How to Get the Most Out of Your Smart TV

Written by jacob hanslip on November 18, 2025. Posted in Maintenance Tips. No Comments on How to Get the Most Out of Your Smart TV

How to Get the Most Out of Your Smart TV

Smart TVs have all sorts of features you can make use of, so here’s our guide on how to optimise your experience!

How to Get the Most Out of Your Smart TV

Smart TVs have been on the market for a while now and they have become a mainstay in our homes, bringing us on-demand entertainment alongside our myriad of satellite channels. different modes, connectivity features, and more. so let’s take a look at how you can make the most of your Smart TV in your home.

Customise the Home Screen

On your Smart TV, there is such a huge selection of apps to download and use that you can’t possibly use them all frequently. This is why it’s a great idea to customize your home screen with the apps you use the most and widgets you want on there like the weather etc. This allows for a personalized and highly convenient TV experience with easy access to all your favorite streaming services and apps.

Control Your TV from Your Phone

Getting sick of losing your controller? Now you can control your TV through your phone, so your controller is always on you. This makes it nice and easy to control your TV and even improves the control interface.

Connect to Virtual Assistants

So many TVs come with built-in assistants now like Alexa, Google Assistant, ThinQ and Bixby. you can set these up and get to the apps you want to use without faffing about on any sort of controller or getting stuck in menus. Some TVs will even connect to your phone’s assistant or your Alexa independently.

Check out Ambient Mode

Ambient Mode on your Smart TV is a mode that allows you to use your TV like a piece of ambient art, setting a mood in your home. A popular setting for this is the fake fire, creating a snug mood for your living room while your TV isn’t being used. You can use it to display art, chilled pictures, or even as a photo gallery.

Use HDMI 2.1

HDMI 2.1 is the best HDMI connector to use as it can give you a framerate bump up to around 120 frames per second, meaning you’ll be watching much smoother images. You’ll especially see the difference if you love watching sports and fast-paced shows. This pushes the limits of your watching experience and allows you to watch things the best they can be.

Use Gaming Modes

Gaming mode will really optimize your TV for when you’re connected to your console and want to fire up some games. TVs will now have HDR capability, high frame rates, and 4K displays are all going to perform well compared with TVs that don’t make use of this technology. You’ll see the benefit even on the newest consoles like the PS5 and Xbox Series X. You can even connect your games controller to your TV in lots of cases and it’ll be recognized as a controller for the TV, bringing you full integration.

Stream Your Own Content

Often when you’re at home you can get bored of the choices the streaming services give you, as they tend to suggest things similar to what you’ve watched before. This can be solved by streaming your own content through something like a USB 3.0 stick with your files on there, this adds versatility to your TV and can provide a nice break from the regular content you watch on your streaming apps

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TV Buyer’s Guide

Written by jacob hanslip on November 17, 2025. Posted in Buyer's Guides. No Comments on TV Buyer’s Guide

TV Buyer’s Guide

Looking to buy a new TV? Check out our guide on all the things you need to look out for to get the best bang for your buck!

How to Buy a TV: All you Need to Know

TVs are unanimous in homes across the world, we love to watch all sorts of things, and when your TV gets a bit old, it’s high time to start searching for a new one to bring some of that joy back to watching your favourite things!

Types of Television

Televisions come in various types and have different features depending on the type. Here is a breakdown of LCD, OLED, and QLED TVs to help you understand what’s best for you.

LCD TVs

LCD TVs use backlighting that shines on liquid crystals to display the images on your screen. These TVs are less expensive to make than other types, so they are more common than the others too.

OLED TVs

OLED TVs (Organic LED) are thought of as the best for colour quality and movement, these TVs are expensive and can get to prices in the multiple thousands depending on what size you’re looking for. Instead of using a backlight, each tiny bulb lights itself, which is why the image is so good with these TVs.

QLED TVs

These TVs are essentially a response from Samsung to the OLED TV type, claiming to produce colours and contrast as good as OLED TVs. They work more similarly to LCD screens though as they still have a backlight, the only difference is that instead of a layer of liquid crystals they use quantum dots to produce the image.

4K TVs have now taken over the market and are widely available in many sizes, so it’s unlikely you’ll want to buy a Full HD TV in today’s market. They start at around £350 and have a much better display due to the number of pixels on the screen.

TV Pricing

TVs can get really expensive, especially if you’re buying a brand new model, but once they’ve been around for a while you’re likely to be able to pick up a 4K model for as little as £300/£350.

With Prices being reasonable for 4K TVS provided you wait as little, why would you want to spend more – and what would you get for the extra spend? Well spending more than £700 you’ll start to get sleeker design, smoother displays and Smart TV capability. Also of course the price increases if you want a larger screen size too, naturally.

Features to Look for When Buying a TV

Smart TVs are helpful as you can get on-demand streaming apps like Netflix, Prime Video and BBC iPlayer. Some TVs come with voice control which is helpful and eliminates the need for a controller. HDR is also a great feature if you really want to improve your picture quality. The contrast can be greatly improved in TVs with HDR. Freeview Play is also great for catching up on shows you’ve missed. If you’d like to record shows too, you can look for a TV with PVR capabilities. All of these features will push the price up, but depending on your needs, they may be worth the extra spend.

TV Sizes

TV screens are getting bigger and bigger, and bigger screens are getting more accessible to everyone as production costs get cheaper.

You won’t get 4K TVs at the 32-inch and smaller sizes, as they aren’t big enough to display the extra picture quality. You can still get TVs with smart capabilities though so these are a great option for bedroom TVs.

40-43-inch TVs are a popular size as they have a bit of everything. You can have 4K TVs, smart capabilities, and the price points aren’t bad at all. Saying that, if you want the latest technology, it’s better to go with a larger screen as the manufacturers air towards larger screen sizes for their new technology, to show it off in all of its glory. This is the way the market is going.

49-55-inch TVs as mentioned earlier are what producers prefer to put their effort into with new technology. Pretty much all TVs in today’s market at these sizes will be 4K and have the smart capability, as well as supporting HDR pictures too. These sizes will have all the bells and whistles and you’ll find a range of options depending on what you’re looking for at this size.

65-inch plus TVs are huge, but largely work the same as the previous size bracket. They’ll have all the features you can find on 49-55-inch TVs but will cost more due to the larger size.

When Should I Buy a New TV?

It is usually best to wait sometime after TVs release, as the prices can drop significantly. This is usually a good few months after January to April. Also, Look for large discounts at times like the New year sales and Black Friday, you’ll be able to get a large amount off in these sales so be vigilant!

Best TV Brands

There are a lot of brands to choose from in the TV market, but most consumers will get either a Samsung, a Panasonic, an LG, or a Sony TV. Samsung and LG are the most popular and offer lots and lots of choices at every price point, so these two are always a safe bet. Sony and Panasonic are behind these two, but not by much, and still have huge ranges to choose from. They may offer fewer TVs at smaller sizes though such as 32-inch. A rising star is Hisense, a Chinese brand. These TVs tend to be cheaper than the top brands but try to offer similar specifications, so if you’re on a budget and are looking for a high-quality TV, this may be a good option for you.

Are Curved TVs Worth It?

In short – not particularly. From the outside, it seems great, but research shows that the effects of a curved TV are only really felt when you’re dead in front of the screen. People rarely watch TV from straight on, so this seems like a bit of a waste of money. Due to this, the feature is becoming less and less popular and only a Samsung still sells them today. They are also more difficult to put on a wall, so bear that in mind. Curved TVs are still great machines, so if you do want one then go for it, just be aware it may cost a little more, for not too much gain.

Can I Fix My TV?

Recently there have been laws passed to make it easier for TVs to be repaired. This helps with electronic waste and also makes it cheaper for the consumer. TV producers now have to make parts available for several years after the TV has been on the market, and this goes for all price points and sizes of TV. So yes, you should be able to repair your TV!

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Hotpoint Dishwasher Error Codes

Written by jacob hanslip on November 4, 2025. Posted in Error Fault Codes.

Hotpoint Dishwasher Error Codes

A Guide To Understanding Hotpoint Dishwasher Error Codes And Solutions

We know how important it is to keep your Hotpoint dishwasher running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Hotpoint error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our Zest Care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

Error Code	Solution	Description
F01	We recommend seeking professional advice. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	A clogged drain Malfunctioning component Broken pump
F02	We recommend seeking professional advice. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Valve damage Electrical issues Water supply issues
F03	Check for any under-sink or drain pipe blockages. We recommend seeking professional advice. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Blockages in the pipe system Malfunctioning component
F04	We recommend seeking professional advice. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Electrical problems Clogged filters Water temperature issues
F06	Check water supply is present, and the pressure is sufficient, with the tap fully on and the hose not restricted. If the issue persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	Low water pressure Clogged filters Faulty water inlet valve
F07	We recommend seeking professional advice. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Clogs Wear and tear Overloading
F08	We recommend seeking professional advice. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Faulty heating element Clogged filters Insufficient water supply
F09	We recommend seeking professional advice. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Programming bugs Hardware malfunctions Power surges
F10	We recommend seeking professional advice. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Blown fuse Tripped circuit
F11	We recommend seeking professional advice. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Clogs in the wash pipe Wear and tear Electrical problems
F12	We recommend seeking professional advice. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Loose/damaged wiring Faulty control board Power surge
F15	We recommend seeking professional advice. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Software bugs Faulty hardware
H20	We recommend seeking professional advice. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Closed tap Kinked hose Clogged filter Faulty pressure sensor/inlet valve

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Ethical Appliance Care

Written by jacob hanslip on November 4, 2025. Posted in Sustainability. No Comments on Ethical Appliance Care

Ethical Appliance Care

Ever wondered about the ethical landscape of the appliance care industry? Well take a look at our deep dive here for the good , the bad and the ugly of appliance care!

Ethical Appliance Care: What Households Deserve

When it comes to protecting the appliances we rely on every day, not all care plans are created equal. The appliance care market, like any service industry, has its fair share of both ethical and less ethical practices. For households, the difference can mean peace of mind or frustration and wasted money. At Zest, we believe transparency and fairness should be at the heart of every plan.

The Unethical Side of Appliance Care

Unfortunately, some practices in the market put profit ahead of customers. These can include:

Overcomplicated Contracts

Lengthy terms and conditions written in confusing language, making it hard for households to understand what’s actually covered.

Hidden Exclusions

Some providers promote Ã¢â‚¬Å“comprehensiveÃ¢â‚¬Â cover, only for customers to discover that key parts or types of breakdowns aren’t included when they try to make a claim.

Pressure Selling

Aggressive sales tactics, especially targeting vulnerable customers, can lead people into plans that don’t suit their needs.

Planned Obsolescence

Encouraging replacement over repair, even when a fix is possible, contributes to unnecessary costs and environmental waste.

Poor Aftercare

Long waits for repairs, unresponsive customer service, or using substandard parts all undermine the trust customers place in their provider.

These practices may keep short term profits high, but they damage the reputation of the industry and more importantly erode customer confidence. That’s without mentioning the effect on our planet that much of these practices have.

What Ethical Appliance Care Looks Like

On the other hand, there are ethical providers that are raising their standards and putting fairness first. Here are some of the practices we think providers are doing in the spirit of transparency, what they’re doing right.

Clear, Honest Cover

Customers should know exactly what is included and excluded before signingup, with no unpleasant suprises later.

Repair-First Approach

Ethical providers focus on repairing appliances whenever possible, saving customers’ money and reducing waste.

Fair Pricing

Plans should provide value, with costs that are proportional to the level of cover offered.Ã‚Â

Respectful Service

Ethical sales companies train their teams to support households with empathy and professionalism, without pressure or misdirection.

Sustainable Practices

Encouraging repair over replacement where possible, recycling parts responsibly, and minimising waste reflects a commitment to both people and planet.Ã‚Â

Why It Matters

Appliance care isn’t just about convenience, it’s about trust. When a washing machine breaks down or the oven stops working, households need quick, reliable help. Ethical practices ensure customers feel supported, not exploited, and that the service they’re paying for genuinely makes life easier.Ã‚Â

At Zest, we see ethical care as more than a business model, it’s a responsibility. By focusing on transparency, repair-first solutions, and sustainable choices, we aim to raise the bar for what households should expect from appliance care. Because looking after appliances should never come at the expense of fairness or integrity.

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Whether you’re looking to buy new or need help with caring for existing appliances our experts are here to answer your questions with useful guides and articles.

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Bosch Washing Machine Error Codes

Written by jacob hanslip on October 28, 2025. Posted in Error Fault Codes.

Bosch Washing Machine Error Codes

A Guide To Understanding Bosch Washing Machine Error Codes And Solutions

We know how important it is to keep your Bosch washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Bosch error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our Zest Care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

Error Code	Solution	Description
E16 or F16	Please close the door and proceed as usual. If you still get the error, verify the door is closed.	The door is open.
E17 or F17	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	The water supply time has been exceeded.
E19 or H19	The washing machine heating problem could happen for several reasons. Please seek professional assistance. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	The heating time has been exceeded.
E20 or F20	To troubleshoot the issue, reset the washer by turning it off and on. If you’re still having issues, give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates that there’s unexpected heating in your washing machine.
E23 or F23	The washing machine AquaStop system is responsible for leakage protection, so if you see this error, there could be water leakage. Do not use the washing machine until it has been fixed and turn off the water tap immediately. Please book a repair as soon as possible. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	AquaStop Hose has been activated.
E25 or F25	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	There is an issue with the turbidity sensor.
E26 or F26	Do not use the washing machine until this has been fixed. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	There is an issue with the analogue pressure sensor. The washing machine pressure sensor identifies how much water is in the machine – telling the control board if the machine has been filled or emptied.
F27	Do not use the washing machine until this has been fixed. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	This error code indicates there is an issue with the pressure sensor.
E28 or F28	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	There is an issue with the flow sensor.
E56	To troubleshoot this issue, turn your washing machine off and on again. If the issue persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	There is an unexpected communication error in your washing machine.
F013/F018	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Door lock or drainage issue.

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Samsung Fridge Error Codes

Written by jacob hanslip on October 27, 2025. Posted in Error Fault Codes.

Samsung Fridge Error Codes

A Guide To Understanding Samsung Fridge Error Codes And Solutions

We know how important it is to keep your Samsung fridge running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Samsung error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our Zest Care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

Error Code	Solution	Description
4e	Loose wiring – maybe only possible to replace. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Failure of defrost sensor.
5/5e	First try to clear it by sresetting the refrigerator several times. Replace if not working. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Defrost sensor failure and/or power outage.
6e	To clear it, press Power Freeze and Power Cool (or the two top left and right buttons, if the panel on your fridge is different) simultaneously and hold them for about 15-20 seconds. Usually, this resetting brings a fridge back to normal function. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Ambient sensor error, which may occur after a power outage.
8e	It means that the sensor is disconnected or not working. Check the wiring and sensor. You may need to replace the whole thing. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Due to an ice maker sensor failure.
23e	Check it is receiving power. If the issue persists, replace it. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Condenser fan error signalling a problem with the fan’s wires. Otherwise, this may be a control board or wiring harness issue.
25e	Not repairable. Problem in the motherboard, defrost sensor, or heating element. One of these parts is the problem and must be replaced. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Defrost function error.
33e	Try to clear the code by pressing the upper right and left corner buttons together for 5 seconds, the dispenser should restart and run diagnostics. If not and the error code is still there, you must replace your fill tube heater ASAP. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Ice pipe heater failure.
39e	Check the wires and water line etc and make sure the ice maker is all connected. Once you detect the problem, contact Samsung and discuss the issue with them. They may provide a new part even if the appliance is not under warranty. Second, this may be related to the lack of water in the ice maker.	Ice maker sensor error.
40e	Locate and thaw the frost build up in the fridge. Hairdryers are useful for this.	Freezer defrost malfunction.
84c/84e	If there is 84e on the display, it is a very bad sign. The entire DC three speed compressor may need to be replaced. The only way to get tot he locked up rotor is to get into the compressor. Because it is sealed and actually the least accessible part of a Samsung fridge, it takes professional experience to do that. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	This error signals a rotor lock.
83e/85e/86e/88	If you see this error code on your display, do the following: turn it off or unplug it and wait for 3 to 5 minutes. Then turn it on or plug it back in to reset the system and clear the codes. these codes may occur due to improper functioning of the inverter.	This group of errors may arise from a power outage (83e) and result in current instability at the inverter.
0f	Press the Power Freeze and the Freezer buttons simultaneously and hold them for 3 to 5 seconds. Wait until the unit switches into the right mode.	Indicates a so-called “showroom mode”.
2e	This requires a look into the main control board: Get a professional to do this to be safe. To clear the error, press Lighting and Energy Saver at the same time and hold the buttons for about 8 to 10 seconds. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Misconnection or a short circuit in the fresh food sensor.
1e	Check the water supply and the sensor for proper functioning. Reset the fridge by unplugging it for 5 minutes, then plugging it back in. If the issue persists, a professional will need to look at it. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Water level sensor issue or misreading.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, Zest Care helps keep your equipment running smoothly.

Our Latest Articles

Whether you’re looking to buy new or need help with caring for existing appliances our experts are here to answer your questions with useful guides and articles.

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Miele Washing Machine Error Codes

Written by jacob hanslip on October 27, 2025. Posted in Error Fault Codes.

Miele Washing Machine Error Codes

A Guide To Understanding Miele Washing Machine Error Codes And Solutions

We know how important it is to keep your Miele washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Miele error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our Zest Care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

Error Code	Solution	Description
< 25 % when drum full	Reset the zero point. See the operating instructions.	< 25 % load is shown on the display when the drum is full. The load is displayed in %.
< 25 % when drum empty	It is normal for < 25 % load to be shown when the drum is empty.	< 25 % is shown on the display when the drum is empty.
-0- on the display	Turn the programme selector back to the previously started programme.	0-0 is shown on the display when the position of the programme selector was changed after starting the programme.
888 on the display	888 shows when the machine is in demo mode.	Exit demo mode to get rid of the code and use the machine.
ADD on the display	This is not a fault.	ADD indicates that the door can be opened for you to remove or add laundry. If you don’t want to add laundry, you need not do anything.
Any-crease/Chack detergent	Use less detergent during the next wash. Follow the dispensing quantity instructions given on the detergent packaging.	A lot of foam has been generated during washing.
Anti-crease/Finish indicator light flashes and Locked comes on	Press the start button until the locked indicator goes out.	The selected programme setting was changed while the lock was activated.
Call Service	Check whether the lamp for the drum lighting is properly fitted. Switch the washing machine off and disconnect it from the power mains. Remove the lever from behind the detergent drawer panel. Place the lever in the drum lighting slot. Turn the lever clockwise until you feel it stop.	The lamp for the drum lighting is not properly fitted.
Check detergent	Follow the detergent manufacturer’s dispensing quantity guidelines.	Excess detergent was used.
Check inlet indicator light flashes.	Terminate the wash programme. Open the stopcock. Select the programme and start it again. Clean the inlet filter (2). Remove any kinks or loops from the water inlet hose. Please contact the facility manager or a plumber. Contact Miele Customer Service.	The stopcock is not open. The inlet filter is soiled. The water inlet hose is kinked. The water connection pressure in the water supply pipe is too low. There is a technical fault.
Ctrl on the display	The Remote control function can be deactivated (programming mode P97, programming option 00) to prevent the Ctrl message being displayed at the start of a programme.	The Remote control function is switched on.
Dashes – – – on display and indicator lights flash	Close the water inlet. Disconnect the washing machine from the mains and the drain pump will stop running. Remove the laundry from the drum by means of the emergency release. Use a screwdriver to unlock the door. Pull open the door. Contact Miele Customer Service.	The Miele Waterproof system has been activated.
Display texts in another language	Depending on the model, you can change the language with the programmable functions or via the “Settings” menu option. The flag symbol on the display indicates the language setting.	The language has been set to a foreign language.
Drain indicator light flashes	Make sure that the maximum delivery head of 1 m is not exceeded. Clean the drain filter and the drain pump. Consult the operating instructions for further information.	The end of the drain hose is too high. The drain filter and the drain pump are blocked.
Enter PIN code	The PIN code lock function is active.	Enter the PIN code and confirm the entry. If you do not want this message to appear in the display the next time the appliance is switched on, deactivate the PIN code function. Consult the operating instructions for further information.
Exclamation mark and Technical fault flashing	Switch off the washing machine. If possible, disconnect the washing machine from the mains by pulling out the plug. Reconnect the washing machine to the mains. Switch on the washing machine. If the fault persists, please book a repair. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault.
F1	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. Short circuit in heating/water temperature sensor circuit.
F2	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. Open circuit in the heating/water temperature sensor circuit.
F3	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. Short circuit in heater bank temperature sensor circuit.
F4	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. Heater bank temperature sensor open circuited.
F10	Terminate the wash programme. Open the stopcock. Select the programme and start it again.	The stopcock is not open.
F11	Make sure that the maximum delivery head of 1 m is not exceeded. Remove any kinks or loops from the drain hose. Keep an eye on these points for a while afterwards, as the plastic may weaken and tear. In the event of any damage, the drain hose must be replaced. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	The end of the drain hose is too high. The drain hose is kinked. The drain filter and the drain pump are blocked.
F15	Terminate the wash programme. Open the hot water stopcock. Select the programme and start it again.	The hot water stopcock has not been opened. The hot water inlet filter is soiled.
F16	Reduce the quantity of detergent additives used. Select a wash programme suitable for the laundry being processed. Follow the detergent manufacturer’s recommendations in accordance with the water hardness and level of soiling. If the fault persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	Excess detergent additives, such as stain remover, have been used. Incorrect wash programme selected for the laundry being processed. Excess foam due to too much detergent being dispensed.
F19	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. Flowmeter stiff.
F20 or heating fault	As soon as the required temperature is reached, the wash programme resumes and the time left display starts to run down again.	The Thermostop has been activated. There is a technical fault. There is a fault with the heating.
F29	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the steam generator.
F34 or door lock	Observe the maximum load size in accordance with the operating instructions. Switch the appliance off and then back on again. Disconnect the washing machine from the electricity supply. Switch off at the wall and withdraw the plug from the socket, or disconnect the fuse. Wait at least 2 minutes before reconnecting the washing machine to the electricity supply. Switch the washing machine on again. If the fault persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	The drum has been overloaded. There is a technical fault.
F35 or door release	Remove the laundry from the drum by means of the emergency release. For further information on the emergency release, please refer to the operating instructions.	Technical fault.
F37	Check that the washing machine is standing level. Consult the operating instructions for further information. Check that the drain hose has been positioned correctly. If the fault persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	The washing machine is not installed perfectly level. The drain hose has been connected too high up.
F39	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There isa fault with the electronic module.
F41	Switch the washing machine off and then back on again after approx. 10 seconds. If the fault persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the electronic module.
F43	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the electronic module.
F44	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the electronic module.
F45	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the electronic module.
F47	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the electronic module.
F49	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the electronic module.
F50	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. Fault with the drum drive.
F51	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. Fault with the pressure sensor.
F53	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. Fault with the drum drive.
F56	Follow the detergent manufacturer’s recommendations in accordance with the water hardness and level of soiling. If the fault persists, please contact us or book a repair appointment online. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Excess foam due to too much detergent being dispensed.
F62	Turn the programme selector to a defined position. If the fault persists, please contact us or book a repair appointment. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. The programme selector is set to an undefined position between two settings.
F63	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the water path control unit.
F64	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. Fault with the magnetic field sensor.
F65	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. Fault with the drum lighting.
F81	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the steam generator.
F83	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. Fault with the steam generator.
F92	Carry out a programme with a temperature of at least 60 °C. If the fault persists, please contact us or book a repair appointment. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	If nothing but low-temperature programmes are operated over a long period, bacterial colonies in the form of mould can develop in the washing machine.
F103	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the M-Bus module.
F104	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the drum drive.
F105	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the steam generator.
F106	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the steam generator.
F130	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the electronic module.
F131	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault with the electronic module of the external dispenser unit.
F138	Close the stopcock. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	There is a technical fault.
F139	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is water in the housing of the external dispenser unit.
F140	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is The water level is too high in the mixing container of the external dispensing unit.
F199	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. There is a fault affecting the connection between the washing machine and XCI box.
F210	Carefully remove the fluff with your finger.	The nozzle at the top of the door sealing ring is blocked.
F210	Clean the drain filter and drain pump.	The drain filter is blocked.
F211	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. TwinDos thermocouple sensor short-circuited, container 1.
F212	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. TwinDos thermocouple sensor short-circuited, container 1.
F213	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault. TwinDos thermocouple sensor short-circuited, container 2.
F214	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault: TwinDos thermocouple sensor open-circuited, container 2.
F220	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	The washing machine is leaking.
F220	Disconnect the washing machine from the mains. Check whether water has leaked out of the washing machine. If no water has leaked out of the washing machine, reconnect it to the mains. Start any wash programme.	The fault may be displayed erroneously when the washing machine is not leaking.
F242	Technical fault. There is a communication fault between the touch display and the electronic module.	Please book a repair. Contact us for our Repair & Care option if your appliance is broken.
i indicator light comes on with a 1	Run the Cottons 90 °C programme using Miele machine cleaner or a multi-purpose powder detergent.	When washing, a wash programme using a temperature above 60 °C has not been run for a long time.
i indicator light comes on with a 2	Immediately carry out the TwinDos maintenance programme as described in “Cleaning and care – TwinDos maintenance”.	TwinDos has not been used for too long a time. It is possible that detergent has dried inside the hoses.
Locked	Switch the safety lock off.	The safety lock is active.
Start does not light up	Open the door. Press and hold the Load/dispensing button until Zero point setting o.k. appears on the display.	The door is closed.
Soak/Pre-wash, Wash, Rinse or Rinse Stop flashes	Turn the programme selector to Finish. Switch off the washing machine. Switch the washing machine on again. Start a programme. If the fault persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	Technical fault.

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Candy Washing Machine Error Codes

Written by jacob hanslip on October 13, 2025. Posted in Error Fault Codes.

Candy Washing Machine Error Codes

A Guide To Understanding Candy Washing Machine Error Codes And Solutions

We know how important it is to keep your Candy washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Candy error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our Zest Care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

Error Code	Solution	Description
E1	Ensure there is no obstructions in the door, if the issue persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates problem with the door lock.
E2	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a water filling issue.
E3	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a draining or pump issue.
E4	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a defective fill valve, with too much water in the machine.
E5	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates there is a water temperature sensor fault.
E6	Reload the washing machine, aiming to redistribute the washing evenly, avoiding overloading. If the issue persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates that the machine is out of balance.
E8	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a motor speed sensor malfunction.
E9	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a circuit issue.
E10	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a drum sensor issue.
E11 (Washer-Dryer)	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a sensor or module issue.
E12 (Washer-Dryer)	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a PCB (Printed Circuit Board) communication error.
E13/14/18 (Washer Dryer)	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a PCB issue.
E15	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates that the PCB has failed or the memory chip has been corrupted.
E16	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates there is a heater issue.

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Hoover Washing Machine Error Codes

Written by jacob hanslip on October 9, 2025. Posted in Error Fault Codes.

Hoover Washing Machine Error Codes

A Guide To Understanding Hoover Washing Machine Error Codes And Solutions

We know how important it is to keep your Hoover washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Hoover error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our Zest Care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

Error Code	Solution	Description
E01	Check for any obstructions in the door. If the issue persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates an issue with the door lock.
E02	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates an insufficient water supply.
E03	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a drainage issue in the machine.
E04	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates there is too much water in the drum.
E05	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates an NTC fault responsible for measuring the temperature of the water in the machine. This can cause a range of issues.
E06	Distribute the clothes evenly in the machine, checking not to overload it. If the issue persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates an unbalanced load.
E07	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a motor fault or wiring issue.
E08	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a motor speed sensor fault.
E09	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a control board issue.
E10	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a drum sensor fault.
E11	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a dry sensor fault in the machine.
E15	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates that the control board is corrupted.
E16	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a water heater fault.
E17	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a motor tachometer fault or motor tachometer wiring issue.
E18	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a washing machine control board fault.

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AEG Fridge Freezer Error Codes

Written by jacob hanslip on October 9, 2025. Posted in Error Fault Codes.

AEG Fridge Freezer
Error Codes

A Guide To Understanding AEG Fridge Freezer Error Codes And Solutions

We know how important it is to keep your fridge freezer running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of AEG error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our Zest Care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

Error Code	Solution	Description
F1 or F2	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a problem with the thermostat.
F3, F4, or F5	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a problem with a defective temperature sensor.
F6 or F7	Check whether the power supply has been cut off. Avoid leaving the door open for long periods of time. Check whether the door is fully closed. Check whether the appliance is cooling correctly. If the cause of the problem is a temporarily elevated temperature inside the appliance, the error will disappear once the temperature has returned to normal. If you are still experiencing issues, give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a problem with the temperature within the fridge or freezer.
F8	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a problem with the defrosting system.
E09	Set the freezer temperature to a colder value or set Super Freeze. This should remove the error code once the required temperature has been reached. Keep the doors closed to improve the time taken to reach the correct temperature. Remove any products which have thawed or defrosted during this error. They can be used within a short period of time. Do not add any fresh produce to the freezer compartment until the correct temperature has been reached and the error is no longer showing. If this warning continues, give our friendly team a call on 0800 888 6666 for a free appliance health check.	This is likely to occur after long term power failure. The freezer is not cold enough.
“—” on the display	Check whether the appliance is cooling correctly. Measure the temperature with a thermometer in a glass of water placed inside the fridge. If the temperature is between 4-5 degrees C, the fridge is working correctly. Please note that the cheaper thermometers may show variations of 1-2 degrees or more. Adjust the temperature by turning the temperature regulator or via the control panel. If the error still persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	The temperature inside the fridge is lower than 0°C.
0 or Square flashing on the display	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a problem with the sensor of your appliance.
ER CE	Restart the connection to Wi-Fi. Witing might be damaged if the door has been removed. Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates defective wiring – electric noise. (French door fridge freezer).
HI	Check if a Door Open alert is active or has been active recently. Avoid leaving the door open for a long time. Has a power failure occurred for a long time? Please note if this unit connected to the internet only recently. Have you recently loaded a lot of food into the compartment? Press any key on the UI and the display shows the highest temperature reached for 10 seconds, then set the temperature. Please book a repair if the problem hasn’t been solved or give our friendly team a call on 0800 888 6666 for a free appliance health check.	High temperature alarm.
EO1, EO2, EO3, EO6, EO7	Give our friendly team a call on 0800 888 6666 for a free appliance health check.	Indicates a sensor warning.
EO8	Error code EO8 indicates that the power supply to the appliance has dropped below 170V. This is not an appliance failure, this error helps to prevent damages to the compressor. The voltage needs to be increased quickly back to required levels. If this warning persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	Low voltage warning.
E10	Set the fridge temperature to a colder value or set Super Cool. This should remove the error code once the required temperature has been reached. Keep doors closed to improve the time taken to reach the required temperature. Empty the location at the front area of air duct channel holes and avoid putting food close to the sensor. If this warning continues, give our friendly team a call on 0800 888 6666 for a free appliance health check.	The fridge compartment is not cold enough. This error code is likely to occur after a long power failure, or when hot food has been left in the fridge.
E11	Check if Super Cool mode is activated. Set the fridge temperature to a higher value. Check if vents are clear and not clogged. If this warning persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.	The fridge compartment is too cold.

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Whether you’re looking to buy new or need help with caring for existing appliances our experts are here to answer your questions with useful guides and articles.

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