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Candy Washing Machine Error Codes

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A Guide To Understanding Candy Washing Machine Error Codes And Solutions

We know how important it is to keep your Candy washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Candy error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our Zest Care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

washing machince (3)
Error CodeDescriptionSolution
E1

Indicates problem with the door lock.

Ensure there is no obstructions in the door, if the issue persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.
E2

Indicates a water filling issue.

Give our friendly team a call on 0800 888 6666 for a free appliance health check.
E3

Indicates a draining or pump issue.

Give our friendly team a call on 0800 888 6666 for a free appliance health check.
E4

Indicates a defective fill valve, with too much water in the machine.

Give our friendly team a call on 0800 888 6666 for a free appliance health check.
E5

Indicates there is a water temperature sensor fault.

Give our friendly team a call on 0800 888 6666 for a free appliance health check.
E6

Indicates that the machine is out of balance.

Reload the washing machine, aiming to redistribute the washing evenly, avoiding overloading. If the issue persists, give our friendly team a call on 0800 888 6666 for a free appliance health check.
E8

Indicates a motor speed sensor malfunction.

Give our friendly team a call on 0800 888 6666 for a free appliance health check.
E9

Indicates a circuit issue.

Give our friendly team a call on 0800 888 6666 for a free appliance health check.
E10

Indicates a drum sensor issue.

Give our friendly team a call on 0800 888 6666 for a free appliance health check.
E11 (Washer-Dryer)

Indicates a sensor or module issue.

Give our friendly team a call on 0800 888 6666 for a free appliance health check.
E12 (Washer-Dryer)

Indicates a PCB (Printed Circuit Board) communication error.

Give our friendly team a call on 0800 888 6666 for a free appliance health check.
E13/14/18 (Washer Dryer)

Indicates a PCB issue.

Give our friendly team a call on 0800 888 6666 for a free appliance health check.
E15

Indicates that the PCB has failed or the memory chip has been corrupted.

Give our friendly team a call on 0800 888 6666 for a free appliance health check.
E16

Indicates there is a heater issue.

Give our friendly team a call on 0800 888 6666 for a free appliance health check.

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