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5 Sustainable Activities for Autumn

Written by jacob hanslip on . Posted in Sustainability. No Comments on 5 Sustainable Activities for Autumn

5 Sustainable Activities for Autumn

Autumn is a beautiful season, and there are so many ways to have fun as well as keep energy costs down in your home. Check out our article of suggestions for sustainable Autumn fun!

5 Sustainable Activities for Autumn

The leaves are falling, the temperature is dropping, and the evenings are drawing in; this can mean only one thing: Autumn has arrived! While the colder months invite us indoors more often, they’re the perfect time to make simple, sustainable changes at home. From energy-smart habits to creative reuse, here are five fun, budget-friendly activities to help you enjoy the season while making your home and appliances work more efficiently.

1. Autumn Strolls for Eco Inspiration

Taking time out of your day to explore nature is a brilliant way to enjoy the season, and it’s completely free. But bring your walk home with you. Use your strolls to scout your neighbourhood for ideas on weatherproofing, insulation, and appliance-friendly habits. Notice which homes use draught excluders, thick curtains or porch plants to buffer heat loss. When you return, you can apply tiny adjustments to make your appliances, like your heating system, work less hard. A cosy walk becomes inspiration for a more energy-efficient home.

2. Appliance Friendly Pumpkin Cooking

A pumpkin-carving competition is a classic autumn delight. But this year, make it doubly sustainable by using every part of the pumpkin and by cooking wisely. Roast pumpkin seeds in an air fryer or energy-efficient oven setting and turn leftover pulp into soups or bakes. Batch-cooking pumpkin dishes and storing them in your fridge or freezer lets your appliances run more efficiently by staying fuller, while reducing food waste and saving money. One pumpkin can be an entire week of autumn comfort food.

3. Use Nature to Decorate for Autumn

Instead of buying disposable autumn décor, forage for branches, leaves and acorns to create natural centrepieces and wreaths. These additions make your home feel seasonal, and they also encourage you to rely less on artificial lighting and electric décor. Pair your nature-inspired decorations with warm-toned LED bulbs or low energy lamps to create a cosy ambience without pushing appliances into overdrive. You get atmosphere, sustainability, and a home that feels grounded in the season.

4. Build a Homemade Scarecrow

This activity is wonderful for kids and equally great for your household footprint. Build your scarecrow from items you already have. Worn-out clothes, old socks, newspapers you’ve been meaning to recycle. You can even display it indoors as part of your seasonal décor, reducing the temptation to buy single-use ornaments or battery-powered Halloween decorations. It’s a creative reminder that reusing materials at home reduces waste and lowers the demand on resources tied to manufacturing and shipping new products.

5. Keep Warm Efficiently at Home

With the cost of living and energy bills rising, autumn is the ideal season to adopt smart home habits. Small changes can make a big difference:

• Use your heating system efficiently by setting timers rather than leaving it running.

• Close curtains before sunset to trap heat so radiators and heaters don’t have to work overtime.

• Add draught excluders or homemade doorstoppers to keep rooms warm and reduce heat loss.

• Layer up with your favourite autumn sweaters and throws before turning up the thermostat.

• Use appliances like tumble dryers sparingly, taking advantage of breezy autumn days for air-drying when possible.

These tricks help you stay warm, and ensure your appliances run more efficiently and last longer. We hope this helps and you have a wonderful. Sustainable Autumn!

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How to Get the Most Out of Your Smart TV

Written by jacob hanslip on . Posted in Maintenance Tips. No Comments on How to Get the Most Out of Your Smart TV

How to Get the Most Out of Your Smart TV

Smart TVs have all sorts of features you can make use of, so here’s our guide on how to optimise your experience!

fridge

How to Get the Most Out of Your Smart TV

Smart TVs have been on the market for a while now and they have become a mainstay in our homes, bringing us on-demand entertainment alongside our myriad of satellite channels. different modes, connectivity features, and more. so let’s take a look at how you can make the most of your Smart TV in your home.

Customise the Home Screen

On your Smart TV, there is such a huge selection of apps to download and use that you can’t possibly use them all frequently. This is why it’s a great idea to customize your home screen with the apps you use the most and widgets you want on there like the weather etc. This allows for a personalized and highly convenient TV experience with easy access to all your favorite streaming services and apps.

Control Your TV from Your Phone

Getting sick of losing your controller? Now you can control your TV through your phone, so your controller is always on you. This makes it nice and easy to control your TV and even improves the control interface.

Connect to Virtual Assistants

So many TVs come with built-in assistants now like Alexa, Google Assistant, ThinQ and Bixby. you can set these up and get to the apps you want to use without faffing about on any sort of controller or getting stuck in menus. Some TVs will even connect to your phone’s assistant or your Alexa independently.

Check out Ambient Mode

Ambient Mode on your Smart TV is a mode that allows you to use your TV like a piece of ambient art, setting a mood in your home. A popular setting for this is the fake fire, creating a snug mood for your living room while your TV isn’t being used. You can use it to display art, chilled pictures, or even as a photo gallery.

Use HDMI 2.1

HDMI 2.1 is the best HDMI connector to use as it can give you a framerate bump up to around 120 frames per second, meaning you’ll be watching much smoother images. You’ll especially see the difference if you love watching sports and fast-paced shows. This pushes the limits of your watching experience and allows you to watch things the best they can be.

Use Gaming Modes

Gaming mode will really optimize your TV for when you’re connected to your console and want to fire up some games. TVs will now have HDR capability, high frame rates, and 4K displays are all going to perform well compared with TVs that don’t make use of this technology. You’ll see the benefit even on the newest consoles like the PS5 and Xbox Series X. You can even connect your games controller to your TV in lots of cases and it’ll be recognized as a controller for the TV, bringing you full integration.

Stream Your Own Content

Often when you’re at home you can get bored of the choices the streaming services give you, as they tend to suggest things similar to what you’ve watched before. This can be solved by streaming your own content through something like a USB 3.0 stick with your files on there, this adds versatility to your TV and can provide a nice break from the regular content you watch on your streaming apps

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

Repair tool bag used by appliance engineers for home appliance care, containing essential tools for maintenance and repairs

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TV Buyer’s Guide

Written by jacob hanslip on . Posted in Buyer's Guides. No Comments on TV Buyer’s Guide

TV Buyer’s Guide

Looking to buy a new TV? Check out our guide on all the things you need to look out for to get the best bang for your buck! 

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How to Buy a TV: All you Need to Know

TVs are unanimous in homes across the world, we love to watch all sorts of things, and when your TV gets a bit old, it’s high time to start searching for a new one to bring some of that joy back to watching your favourite things!

Types of Television

Televisions come in various types and have different features depending on the type. Here is a breakdown of LCD, OLED, and QLED TVs to help you understand what’s best for you. 

LCD TVs 

LCD TVs use backlighting that shines on liquid crystals to display the images on your screen. These TVs are less expensive to make than other types, so they are more common than the others too. 

OLED TVs 

OLED TVs (Organic LED) are thought of as the best for colour quality and movement, these TVs are expensive and can get to prices in the multiple thousands depending on what size you’re looking for. Instead of using a backlight, each tiny bulb lights itself, which is why the image is so good with these TVs. 

QLED TVs 

These TVs are essentially a response from Samsung to the OLED TV type, claiming to produce colours and contrast as good as OLED TVs. They work more similarly to LCD screens though as they still have a backlight, the only difference is that instead of a layer of liquid crystals they use quantum dots to produce the image. 

4K TVs have now taken over the market and are widely available in many sizes, so it’s unlikely you’ll want to buy a Full HD TV in today’s market. They start at around £350 and have a much better display due to the number of pixels on the screen.

TV Pricing

TVs can get really expensive, especially if you’re buying a brand new model, but once they’ve been around for a while you’re likely to be able to pick up a 4K model for as little as £300/£350. 

With Prices being reasonable for 4K TVS provided you wait as little, why would you want to spend more – and what would you get for the extra spend? Well spending more than £700 you’ll start to get sleeker design, smoother displays and Smart TV capability. Also of course the price increases if you want a larger screen size too, naturally.

Features to Look for When Buying a TV

Smart TVs are helpful as you can get on-demand streaming apps like Netflix, Prime Video and BBC iPlayer. Some TVs come with voice control which is helpful and eliminates the need for a controller. HDR is also a great feature if you really want to improve your picture quality. The contrast can be greatly improved in TVs with HDR. Freeview Play is also great for catching up on shows you’ve missed. If you’d like to record shows too, you can look for a TV with PVR capabilities. All of these features will push the price up, but depending on your needs, they may be worth the extra spend.

TV Sizes

TV screens are getting bigger and bigger, and bigger screens are getting more accessible to everyone as production costs get cheaper.

You won’t get 4K TVs at the 32-inch and smaller sizes, as they aren’t big enough to display the extra picture quality. You can still get TVs with smart capabilities though so these are a great option for bedroom TVs.

40-43-inch TVs are a popular size as they have a bit of everything. You can have 4K TVs, smart capabilities, and the price points aren’t bad at all. Saying that, if you want the latest technology, it’s better to go with a larger screen as the manufacturers air towards larger screen sizes for their new technology, to show it off in all of its glory. This is the way the market is going.

49-55-inch TVs as mentioned earlier are what producers prefer to put their effort into with new technology. Pretty much all TVs in today’s market at these sizes will be 4K and have the smart capability, as well as supporting HDR pictures too. These sizes will have all the bells and whistles and you’ll find a range of options depending on what you’re looking for at this size.

65-inch plus TVs are huge, but largely work the same as the previous size bracket. They’ll have all the features you can find on 49-55-inch TVs but will cost more due to the larger size.

When Should I Buy a New TV?

It is usually best to wait sometime after TVs release, as the prices can drop significantly. This is usually a good few months after January to April. Also, Look for large discounts at times like the New year sales and Black Friday, you’ll be able to get a large amount off in these sales so be vigilant!

Best TV Brands

There are a lot of brands to choose from in the TV market, but most consumers will get either a Samsung, a Panasonic, an LG, or a Sony TV. Samsung and LG are the most popular and offer lots and lots of choices at every price point, so these two are always a safe bet. Sony and Panasonic are behind these two, but not by much, and still have huge ranges to choose from. They may offer fewer TVs at smaller sizes though such as 32-inch. A rising star is Hisense, a Chinese brand. These TVs tend to be cheaper than the top brands but try to offer similar specifications, so if you’re on a budget and are looking for a high-quality TV, this may be a good option for you.

Are Curved TVs Worth It?

In short – not particularly. From the outside, it seems great, but research shows that the effects of a curved TV are only really felt when you’re dead in front of the screen. People rarely watch TV from straight on, so this seems like a bit of a waste of money. Due to this, the feature is becoming less and less popular and only a Samsung still sells them today. They are also more difficult to put on a wall, so bear that in mind. Curved TVs are still great machines, so if you do want one then go for it, just be aware it may cost a little more, for not too much gain.

Can I Fix My TV?

Recently there have been laws passed to make it easier for TVs to be repaired. This helps with electronic waste and also makes it cheaper for the consumer. TV producers now have to make parts available for several years after the TV has been on the market, and this goes for all price points and sizes of TV. So yes, you should be able to repair your TV!

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Hotpoint Dishwasher Error Codes

Written by jacob hanslip on . Posted in Error Fault Codes.

Hotpoint Dishwasher Error Codes

A Guide To Understanding Hotpoint Dishwasher Error Codes And Solutions

We know how important it is to keep your Hotpoint dishwasher running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Hotpoint error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

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Error Code Solution Description
F01 We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
  • A clogged drain
  • Malfunctioning component
  • Broken pump
F02 We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
  • Valve damage
  • Electrical issues
  • Water supply issues
F03 Check for any under-sink or drain pipe blockages. We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
  • Blockages in the pipe system
  • Malfunctioning component
F04 We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
  • Electrical problems
  • Clogged filters
  • Water temperature issues
F06 Check water supply is present, and the pressure is sufficient, with the tap fully on and the hose not restricted. If the issue persists, contact us about our Repair & Care option.
  • Low water pressure
  • Clogged filters
  • Faulty water inlet valve
F07 We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
  • Clogs
  • Wear and tear
  • Overloading
F08 We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
  • Faulty heating element
  • Clogged filters
  • Insufficient water supply
F09 We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
  • Programming bugs
  • Hardware malfunctions
  • Power surges
F10 We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
  • Blown fuse
  • Tripped circuit
F11 We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
  • Clogs in the wash pipe
  • Wear and tear
  • Electrical problems
F12 We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
  • Loose/damaged wiring
  • Faulty control board
  • Power surge
F15 We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
  • Software bugs
  • Faulty hardware
H20 We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
  •  Closed tap
  • Kinked hose
  • Clogged filter
  • Faulty pressure sensor/inlet valve

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

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Ethical Appliance Care

Written by jacob hanslip on . Posted in Sustainability. No Comments on Ethical Appliance Care

Ethical Appliance Care

Ever wondered about the ethical landscape of the appliance care industry? Well take a look at our deep dive here for the good , the bad and the ugly of appliance care!

Ethical Appliance Care: What Households Deserve

When it comes to protecting the appliances we rely on every day, not all care plans are created equal. The appliance care market, like any service industry, has its fair share of both ethical and less ethical practices. For households, the difference can mean peace of mind or frustration and wasted money. At Zest, we believe transparency and fairness should be at the heart of every plan.

The Unethical Side of Appliance Care

Unfortunately, some practices in the market put profit ahead of customers. These can include:

Overcomplicated Contracts

Lengthy terms and conditions written in confusing language, making it hard for households to understand what’s actually covered.

Hidden Exclusions

Some providers promote “comprehensive” cover, only for customers to discover that key parts or types of breakdowns aren’t included when they try to make a claim.

Pressure Selling

Aggressive sales tactics, especially targeting vulnerable customers, can lead people into plans that don’t suit their needs.

Planned Obsolescence

Encouraging replacement over repair, even when a fix is possible, contributes to unnecessary costs and environmental waste.

Poor Aftercare

Long waits for repairs, unresponsive customer service, or using substandard parts all undermine the trust customers place in their provider.

These practices may keep short term profits high, but they damage the reputation of the industry and more importantly erode customer confidence. That’s without mentioning the effect on our planet that much of these practices have.

What Ethical Appliance Care Looks Like

On the other hand, there are ethical providers that are raising their standards and putting fairness first. Here are some of the practices we think providers are doing in the spirit of transparency, what they’re doing right.

Clear, Honest Cover

Customers should know exactly what is included and excluded before signingup, with no unpleasant suprises later.

Repair-First Approach

Ethical providers focus on repairing appliances whenever possible, saving customers’ money and reducing waste.

Fair Pricing

Plans should provide value, with costs that are proportional to the level of cover offered. 

Respectful Service

Ethical sales companies train their teams to support households with empathy and professionalism, without pressure or misdirection.

Sustainable Practices

Encouraging repair over replacement where possible, recycling parts responsibly, and minimising waste reflects a commitment to both people and planet. 

These practices may keep short term profits high, but they damage the reputation of the industry and more importantly erode customer confidence. That’s without mentioning the effect on our planet that much of these practices have.

Why It Matters

Appliance care isn’t just about convenience, it’s about trust. When a washing machine breaks down or the oven stops working, households need quick, reliable help. Ethical practices ensure customers feel supported, not exploited, and that the service they’re paying for genuinely makes life easier. 

At Zest, we see ethical care as more than a business model, it’s a responsibility. By focusing on transparency, repair-first solutions, and sustainable choices, we aim to raise the bar for what households should expect from appliance care. Because looking after appliances should never come at the expense of fairness or integrity.

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Bosch Washing Machine Error Codes

Written by jacob hanslip on . Posted in Error Fault Codes.

Bosch Washing Machine Error Codes

A Guide To Understanding Bosch Washing Machine Error Codes And Solutions

We know how important it is to keep your Bosch washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Bosch error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

blog pages artwork 26

Error Code Solution Description
E16 or F16 Please close the door and proceed as usual. If you still get the error, verify the door is closed.

The door is open.
E17 or F17 Contact us about our Repair & Care option if your appliance is broken.

The water supply time has been exceeded.
E19 or H19 The washing machine heating problem could happen for several reasons. Please seek professional assistance. Contact us about our Repair & Care option.

The heating time has been exceeded.
E20 or F20 To troubleshoot the issue, reset the washer by turning it off and on. If you’re still having issues, contact us about our Repair & Care option if your appliance is broken.

Indicates that there’s unexpected heating in your washing machine.
E23 or F23 The washing machine AquaStop system is responsible for leakage protection, so if you see this error, there could be water leakage. Do not use the washing machine until it has been fixed and turn off the water tap immediately. Please book a repair as soon as possible. Contact us about our Repair & Care option.

AquaStop Hose has been activated.
E25 or F25 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

There is an issue with the turbidity sensor.
E26 or F26 Do not use the washing machine until this has been fixed. Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

There is an issue with the analogue pressure sensor. The washing machine pressure sensor identifies how much water is in the machine – telling the control board if the machine has been filled or emptied. 
F27 Do not use the washing machine until this has been fixed. Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

This error code indicates there is an issue with the pressure sensor.
E28 or F28 Please book a repair. Contact us about our Repair & Care options if your appliance is broken.

There is an issue with the flow sensor.
E56 To troubleshoot this issue, turn your washing machine off and on again. If the issue persists, contact us about our Repair & Care option if your appliance is broken.

There is an unexpected communication error in your washing machine.
F013/F018 Contact us about our Repair & Care option if your appliance is broken.

Door lock or drainage issue.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

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Samsung Fridge Error Codes

Written by jacob hanslip on . Posted in Error Fault Codes.

Samsung Fridge Error Codes

A Guide To Understanding Samsung Fridge Error Codes And Solutions

We know how important it is to keep your Samsung fridge running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Samsung error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

fridge

Error Code Solution Description
4e Loose wiring – maybe only possible to replace. Contact us about our Repair & Care option if your appliance is broken.

Failure of defrost sensor.
5/5e First try to clear it by sresetting the refrigerator several times. Replace if not working. Contact us about our Repair & Care option if your appliance is broken.

Defrost sensor failure and/or power outage.
6e To clear it, press Power Freeze and Power Cool (or the two top left and right buttons, if the panel on your fridge is different) simoultaneously and hold them for about 15-20 seconds. Usually, this resetting brings a fridge back to normal function. Contact us about our Repair & Care option if your appliance is broken.

Ambient sensor error, which may occur after a power outage.
8e It means that the sensor is disconnected or not working. Check the wiring and sensor. You may need to replace the whole thing. Contact us about our Repair & Care option if your appliance is broken.

Due to an ice maker sensor failure.
23e Check it is recieving power. If the issue persists, replace it. Contact us about our Repair and Care option if your appliance is broken.

Condenser fan error signalling a problem with the fan’s wires. Otherwise, this may be a control board or wiring harness issue.
25e Not repairable. Problem in the motherboard, defrost sensor, or heating element. One of these parts is the problem and must be replaced. Contact us about our Repair & Care option if your appliance is broken.

Defrost function error.
33e Try to clear the code by pressing the upper right and left corner buttons together for 5 seconds, the dispenser should restart and run diagnostics. If not and the error code is still there, you must replace your fill tube heater ASAP. Contact us about our Repair & Care option if your appliance is broken.

Ice pipe heater failure.
39e Check the wires and water line etc and make sure the ice maker is all connected. Once you detect the problem, contact Samsung and discuss the issue with them. They may provide a new part even if the appliance is not under warranty. Second, this may be related to the lack of water in the ice maker.

Ice maker sensor error.
40e Locate and thaw the frost build up in the fridge. Hairdryers are useful for this.

Freezer defrost malfunction.
84c/84e If there is 84e on the display, it is a very bad sign. The entire DC three speed compressor may need to be replaced. The only way to get tot he locked up rotor is to get into the compressor. Because it is sealed and actually the least accessible part of a Samsung fridge, it takes professional experience to do that. Contact us about our Repair & Care option if your appliance is broken.

This error signals a rotor lock.
83e/85e/86e/88 If you see this error code on your display, do the following: turn it off or unplug it and wait for 3 to 5 minutes. Then turn it on or plug it back in to reset the system and clear the codes. these codes may occur due to improper functioning of the inverter.

This group of errors may arise from a power outage (83e) and result in current instability at the inverter.
0f Press the Power Freeze and the Freezer buttons simultaneously and hold them for 3 to 5 seconds. Wait until the unit switches into the right mode.

Indicates a so-called “showroom mode”.
2e This requires a look into the main control board: Get a professional to do this to be safe. To clear the error, press Lighting and Energy Saver at the same time and hold the buttons for about 8 to 10 seconds. Contact us about our Repair & Care option if your appliance is broken.

Misconnection or a short circuit in the fresh food sensor.
1e Check the water supply and the sensor for proper functioning. Reset the fridge by unplugging it for 5 minutes, then plugging it back in. If the issue persists, a professional will need to look at it. Contact us about our Repair & Care option if your appliance is broken.

Water level sensor issue or misreading.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

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Our Latest Articles

Whether you’re looking to buy new or need help with caring for existing appliances our experts are here to answer your questions with useful guides and articles.

See All Help & Advice

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Miele Washing Machine Error Codes

Written by jacob hanslip on . Posted in Error Fault Codes.

Miele Washing Machine Error Codes

A Guide To Understanding Miele Washing Machine Error Codes And Solutions

We know how important it is to keep your Miele washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Miele error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

tumble dryer (2)

Error Code Solution Description
< 25 % when drum full Reset the zero point. See the operating instructions.

< 25 % load is shown on the display when the drum is full. The load is displayed in %.
< 25 % when drum empty It is normal for < 25 % load to be shown when the drum is empty.

< 25 % is shown on the display when the drum is empty.
-0- on the display Turn the programme selector back to the previously started programme.

0-0 is shown on the display when the position of the programme selector was changed after starting the programme. 
888 on the display 888 shows when the machine is in demo mode.

Exit demo mode to get rid of the code and use the machine.
ADD on the display This is not a fault.

ADD indicates that the door can be opened for you to remove or add laundry. If you don’t want to add laundry, you need not do anything.
Any-crease/Chack detergent Use less detergent during the next wash. Follow the dispensing quantity instructions given on the detergent packaging.

A lot of foam has been generated during washing.
Anti-crease/Finish indicator light flashes and Locked comes on Press the start button until the locked indicator goes out.

The selected programme setting was changed while the lock was activated.
Call Service Check whether the lamp for the drum lighting is properly fitted. Switch the washing machine off and disconnect it from the power mains. Remove the lever from behind the detergent drawer panel. Place the lever in the drum lighting slot. Turn the lever clockwise until you feel it stop.

The lamp for the drum lighting is not properly fitted.
Check detergent Follow the detergent manufacturer’s dispensing quantity guidelines.

Excess detergent was used.
Check inlet indicator light flashes. Terminate the wash programme. Open the stopcock. Select the programme and start it again. Clean the inlet filter (2). Remove any kinks or loops from the water inlet hose. Please contact the facility manager or a plumber. Contact Miele Customer Service.

The stopcock is not open.

The inlet filter is soiled.

The water inlet hose is kinked.

The water connection pressure in the water supply pipe is too low.

There is a technical fault.
Ctrl on the display The Remote control function can be deactivated (programming mode P97, programming option 00) to prevent the Ctrl message being displayed at the start of a programme.

The Remote control function is switched on.
Dashes – – – on display and indicator lights flash Close the water inlet. Disconnect the washing machine from the mains and the drain pump will stop running. Remove the laundry from the drum by means of the emergency release. Use a screwdriver to unlock the door. Pull open the door. Contact Miele Customer Service.

The Miele Waterproof system has been activated.
Display texts in another language Depending on the model, you can change the language with the programmable functions or via the “Settings” menu option. The flag symbol on the display indicates the language setting.

The language has been set to a foreign language.
Drain indicator light flashes Make sure that the maximum delivery head of 1 m is not exceeded. Clean the drain filter and the drain pump. Consult the operating instructions for further information.

The end of the drain hose is too high.

The drain filter and the drain pump are blocked.
Enter PIN code The PIN code lock function is active.

Enter the PIN code and confirm the entry.

If you do not want this message to appear in the display the next time the appliance is switched on, deactivate the PIN code function.

Consult the operating instructions for further information.
Exclamation mark and Technical fault flashing Switch off the washing machine. If possible, disconnect the washing machine from the mains by pulling out the plug. Reconnect the washing machine to the mains. Switch on the washing machine. If the fault persists, please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault.
F1 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. Short circuit in heating/water temperature sensor circuit.
F2 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. Open circuit in the heating/water temperature sensor circuit.
F3 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. Short circuit in heater bank temperature sensor circuit.
F4 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. Heater bank temperature sensor open circuited.
F10 Terminate the wash programme. Open the stopcock. Select the programme and start it again.

The stopcock is not open.
F11 Make sure that the maximum delivery head of 1 m is not exceeded. Remove any kinks or loops from the drain hose. Keep an eye on these points for a while afterwards, as the plastic may weaken and tear. In the event of any damage, the drain hose must be replaced. Please contact us about our Repair and Care option if your appliance is broken.

The end of the drain hose is too high.

The drain hose is kinked.

The drain filter and the drain pump are blocked.
F15 Terminate the wash programme. Open the hot water stopcock. Select the programme and start it again.

The hot water stopcock has not been opened.

The hot water inlet filter is soiled.
F16 Reduce the quantity of detergent additives used. Select a wash programme suitable for the laundry being processed. Follow the detergent manufacturer’s recommendations in accordance with the water hardness and level of soiling. If the fault persists, please contact us or book a repair appointment online.

Excess detergent additives, such as stain remover, have been used.

Incorrect wash programme selected for the laundry being processed.

Excess foam due to too much detergent being dispensed.
F19 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. Flowmeter stiff.
F20 or heating fault As soon as the required temperature is reached, the wash programme resumes and the time left display starts to run down again.

The Thermostop has been activated.

There is a technical fault. There is a fault with the heating.
F29 Please book a repair. Contact us for our Repair & Care options if your appliance is broken.

Technical fault. There is a fault with the steam generator.
F34 or door lock Observe the maximum load size in accordance with the operating instructions. Switch the appliance off and then back on again. Disconnect the washing machine from the electricity supply. Switch off at the wall and withdraw the plug from the socket, or disconnect the fuse. Wait at least 2 minutes before reconnecting the washing machine to the electricity supply. Switch the washing machine on again. If the fault persists, please contact us about our Repair & care options if your appliance is broken.

The drum has been overloaded.

There is a technical fault.
F35 or door release Remove the laundry from the drum by means of the emergency release. For further information on the emergency release, please refer to the operating instructions.

Technical fault.
F37 Check that the washing machine is standing level. Consult the operating instructions for further information. Check that the drain hose has been positioned correctly. If the fault persists, please contact us or book a repair appointment online.

The washing machine is not installed perfectly level.

The drain hose has been connected too high up.
F39 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. There isa fault with the electronic module. 
F41 Switch the washing machine off and then back on again after approx. 10 seconds. If the fault persists, please contact us or book a repair appointment online.

Technical fault. There is a fault with the electronic module.
F43 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. There is a fault with the electronic module.
F44 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. There is a fault with the electronic module.
F45 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. There is a fault with the electronic module.
F47 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. There is a fault with the electronic module.
F49 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. There is a fault with the electronic module.
F50 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. Fault with the drum drive.
F51 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. Fault with the pressure sensor.
F53 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. Fault with the drum drive.
F56 Follow the detergent manufacturer’s recommendations in accordance with the water hardness and level of soiling. If the fault persists, please contact us or book a repair appointment online. Contact us for our Repair & Care option if your appliance is broken.

Excess foam due to too much detergent being dispensed.
F62 Turn the programme selector to a defined position. If the fault persists, please contact us or book a repair appointment. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. The programme selector is set to an undefined position between two settings.
F63 Please book a repair. Contact us about our Repair & Care options if your appliance is broken.

Technical fault. There is a fault with the water path control unit.
F64 Please book a repair. Contact us about our Repair & Care options if your appliance is broken.

Technical fault. Fault with the magnetic field sensor.
F65 Please book a repair. Contact us about our Repair & Care options if your appliance is broken.

Technical fault. Fault with the drum lighting.
F81 Please book a repair. Contact us about our Repair & Care options if your appliance is broken.

Technical fault. There is a fault with the steam generator.
F83 Please book a repair. Contact us about our Repair & Care options if your appliance is broken.

Technical fault. Fault with the steam generator.
F92 Carry out a programme with a temperature of at least 60 °C. If the fault persists, please contact us or book a repair appointment. Contact us for our Repair & Care option if your appliance is broken.

If nothing but low-temperature programmes are operated over a long period, bacterial colonies in the form of mould can develop in the washing machine.
F103 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. There is a fault with the M-Bus module.
F104 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. There is a fault with the drum drive.
F105 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. There is a fault with the steam generator.
F106 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. There is a fault with the steam generator. 
F130 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. There is a fault with the electronic module.
F131 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. There is a fault with the electronic module of the external dispenser unit.
F138 Close the stopcock. Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

There is a technical fault.
F139 Please book a repair. Contact us about our Repair & Care options if your appliance is broken.

Technical fault. There is water in the housing of the external dispenser unit.
F140 Please book a repair. Contact us about our Repair & Care options if your appliance is broken.

Technical fault. There is The water level is too high in the mixing container of the external dispensing unit.
F199 Please book a repair. Contact us about our Repair & Care options if your appliance is broken.

Technical fault. There is a fault affecting the connection between the washing machine and XCI box.
F210 Carefully remove the fluff with your finger.

The nozzle at the top of the door sealing ring is blocked.
F210 Clean the drain filter and drain pump.

The drain filter is blocked.
F211 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. TwinDos thermocouple sensor short-circuited, container 1.
F212 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. TwinDos thermocouple sensor short-circuited, container 1.
F213 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault. TwinDos thermocouple sensor short-circuited, container 2.
F214 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

Technical fault: TwinDos thermocouple sensor open-circuited, container 2.
F220 Please book a repair. Contact us about our Repair & Care option if your appliance is broken.

The washing machine is leaking.
F220 Disconnect the washing machine from the mains. Check whether water has leaked out of the washing machine. If no water has leaked out of the washing machine, reconnect it to the mains. Start any wash programme.

The fault may be displayed erroneously when the washing machine is not leaking.
F242 Technical fault. There is a communication fault between the touch display and the electronic module.

Please book a repair. Contact us for our Repair & Care option if your appliance is broken. 
i indicator light comes on with a 1 Run the Cottons 90 °C programme using Miele machine cleaner or a multi-purpose powder detergent.

When washing, a wash programme using a temperature above 60 °C has not been run for a long time.
i indicator light comes on with a 2 Immediately carry out the TwinDos maintenance programme as described in “Cleaning and care – TwinDos maintenance”.

TwinDos has not been used for too long a time. It is possible that detergent has dried inside the hoses.
Locked Switch the safety lock off.

The safety lock is active.
Start does not light up Open the door. Press and hold the Load/dispensing button until Zero point setting o.k. appears on the display.

The door is closed. 
Soak/Pre-wash, Wash, Rinse or Rinse Stop flashes Turn the programme selector to Finish. Switch off the washing machine. Switch the washing machine on again. Start a programme. If the fault persists, please contact us or book a repair appointment online.

Technical fault.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

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washing machine

Candy Washing Machine Error Codes

Written by jacob hanslip on . Posted in Error Fault Codes.

Candy Washing Machine Error Codes

A Guide To Understanding Candy Washing Machine Error Codes And Solutions

We know how important it is to keep your Candy washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Candy error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

washing machince (3)

Error Code Solution Description
E1 Ensure there is no obstructions in the door, if the issue persists, contact us about our Repair & Care options.

Indicates problem with the door lock.
E2 Contact us about our Repair & Care option if your appliance is broken.

Indicates a water filling issue.
E3 Contact us about our Repair & Care option if your appliance is broken.

Indicates a draining or pump issue.
E4 Contact us about our Repair & Care option if your appliance is broken.

Indicates a defective fill valve, with too much water in the machine.
E5 Contact us about our Repair & Care option if your appliance is broken.

Indicates there is a water temperature sensor fault.
E6 Reload the washing machine, aiming to redistribute the washing evenly, avoiding overloading. If the issue persists, please contact us about our Repair & Care options.

Indicates that the machine is out of balance.
E8 Contact us about our Repair & Care option if your appliance is broken.

Indicates a motor speed sensor malfunction.
E9 Contact us about our Repair & Care option if your appliance is broken.

Indicates a circuit issue.
E10 Contact us about our Repair & Care option if your appliance is broken.

Indicates a drum sensor issue.
E11 (Washer-Dryer) Contact us about our Repair & Care option if your appliance is broken.

Indicates a sensor or module issue.
E12 (Washer-Dryer) Contact us about our Repair & Care option if your appliance is broken.

Indicates a PCB (Printed Circuit Board) communication error.
E13/14/18 (Washer Dryer) Contact us about our Repair & Care option if your appliance is broken.

Indicates a PCB issue.
E15 Contact us about our Repair & Care option if your appliance is broken.

Indicates that the PCB has failed or the memory chip has been corrupted.
E16 Contact us about our Repair & Care option if your appliance is broken.

Indicates there is a heater issue.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

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Our Latest Articles

Whether you’re looking to buy new or need help with caring for existing appliances our experts are here to answer your questions with useful guides and articles.

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Hoover Washing Machine Error Codes

Written by jacob hanslip on . Posted in Error Fault Codes.

Hoover Washing Machine Error Codes

A Guide To Understanding Hoover Washing Machine Error Codes And Solutions

We know how important it is to keep your Hoover washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Hoover error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

tumble dryer (4)

Error Code Solution Description
E01 Check for any obstructions in the door. If the issue persists, please contact us about our Repair & care option.

Indicates an issue with the door lock. 
E02 Contact us about our Repair & Care option if your appliance is broken.

Indicates an insufficient water supply.
E03 Contact us about our Repair & Care options if your appliance is broken.

Indicates a drainage issue in the machine.
E04 Contact us about our Repair & Care option if your appliance is broken.

Indicates there is too much water in the drum.
E05 Contact us about our Repair & Care options if your appliance is broken.

Indicates an NTC fault responsible for measuring the temperature of the water in the machine. This can cause a range of issues.
E06 Distribute the clothes evenly in the machine, checking not to overload it. If the issue persists, contact us about our Repair & Care option.

Indicates an unbalanced load. 
E07 Contact us about our Repair & Care option if your appliance is broken.

Indicates a motor fault or wiring issue.
E08 Contact us about our Repair & Care option if your appliance is broken.

Indicates a motor speed sensor fault.
E09 Contact us about our Repair & Care option if your appliance is broken.

Indicates a control board issue.
E10 Contact us about our Repair & Care option if your appliance is broken.

Indicates a drum sensor fault.
E11 Contact us about our Repair & Care option if your appliance is broken.

Indicates a dry sensor fault in the machine.
E15 Contact us about our Repair & Care option if your appliance is broken.

Indicates that the control board is corrupted.
E16 Contact us about our Repair & Care option if your appliance is broken.

Indicates a water heater fault.
E17 Contact us about our Repair & Care option if your appliance is broken.

Indicates a motor tachometer fault or motor tachometer wiring issue.
E18 Contact us about our Repair & Care option if your appliance is broken.

Indicates a washing machine control board fault.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

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Our Latest Articles

Whether you’re looking to buy new or need help with caring for existing appliances our experts are here to answer your questions with useful guides and articles.

See All Help & Advice

Continue reading