Hotpoint washing machine error codes can be a pain—especially if you’re trying to troubleshoot them yourself. The process of identifying an error code and getting advice from a service centre requires some basic understanding of how the machine works, which is sometimes not obvious to the untrained eye. But don’t worry! We’re here to help. With the help of this article, we’ll walk you through how to identify the error code on your Hotpoint washing machine, and then provide some basic troubleshooting tips for what you should do next.
| Error code | Description | Causes | Solution |
|---|---|---|---|
| F01 | This refers to an electronic circuit board fault, which typically indicates a problem with the central control board, which is responsible for managing the various functions and components of the machine. |
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Disconnect the appliance from the mains supply for 2 minutes, then reconnect and wait 30 seconds before starting the machine again. |
| F02 | A motor circuit fault indicates a problem with the electrical components that control the motor. |
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We recommend seeking professional advice as a fault within the motor circuit can pose a safety hazard. You can book a repair service here. |
| F03 | A temperature-sensing fault indicates a problem with the component responsible for measuring the temperature of the water in the drum. |
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We recommend seeking professional advice. You can book a repair service here. |
| F05 | A waste pipe blockage or pump issue means there is an obstruction in the pipe that drains the used water from the machine. |
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Check for blockages in your pump filter and ensure there are no blockages in the wastewater hose or under sink plumbing. |
| F06 | A door lock fault typically indicates a problem with the mechanism that locks and unlocks the door during the wash cycle. |
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We recommend seeking professional advice. You can book a repair service here. |
| F08 | A heater fault indicates a problem with the component responsible for heating the water during the wash cycle. |
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We recommend seeking professional advice. You can book a repair service here. |
| F09 | A software fault refers to an issue with the computer program or code that controls the functions of the machine. |
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We recommend seeking professional advice. You can book a repair service here. |
| F11 | The pump circuit fault typically indicates a problem with the electrical components that control the pump, which is responsible for draining the water from the machine. |
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We recommend seeking professional advice. You can book a repair service here. |
| F12 | An electronic control fault indicates a problem with the central control board, which is responsible for managing the various functions and components of the machine. |
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We recommend seeking professional advice. You can book a repair service here. |
| F13 | A dryer temperature-sensing fault indicates a problem with the component responsible for detecting the position of the washing machine drum. |
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We recommend seeking professional advice. You can book a repair service here. |
| F18 | An internal data error refers to a problem with the machine’s control system and the data it uses to operate. |
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Disconnect the appliance from the mains supply for 2 minutes, then reconnect the supply and wait 30 seconds before starting the machine again. |
If you’re unable to fix the fault yourself, please contact us to book a repair with one of our friendly engineers.
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