If you own a Hotpoint refrigerator and need some help figuring out the error code displayed on your control panel, you’ve come to the right place. We’ll go through the most common error codes here and tell you what they mean, what they can be fixed with, and how to get in touch with a Zest engineer.

Error code Description Causes Solution
E0 An ice-maker fault on a fridge typically refers to a problem with the automatic ice-maker mechanism.
  • A malfunctioning water inlet valve
  • A faulty thermostat
  • An issue with the ice maker motor
We recommend seeking professional advice. You can book a repair service here.
E1 A refrigerator sensor fault indicates that there is a problem with one of the temperature sensors in your fridge.
  • A damaged or malfunctioning sensor
  • Electrical issues
  • Dirty or blocked air vents
  • Frequent door opening
  • Software glitches
We recommend seeking professional advice. You can book a repair service here.
E2 A freezer sensor fault is a malfunction in the temperature sensor of a freezer.
  • Sensor malfunction
  • Wiring board issues
  • Frost build-up
We recommend seeking professional advice. You can book a repair service here.
E3 A defrost sensor fault on a fridge freezer is a malfunction in the temperature sensor that is responsible for monitoring the temperature during the defrost cycle.
  • Moisture/ice build-up
  • Freezer temperature
  • Malfunctioning sensor
We recommend seeking professional advice. You can book a repair service here.
E6 A main control board and display board fault in a fridge freezer refers to a malfunction or failure of the electronic control boards that are responsible for regulating the functions of the appliance.
  • Power surges
  • Wear and tear
  • Moisture or water damage
We recommend seeking professional advice. You can book a repair service here.
E7 An environmental temperature sensor fault in a fridge freezer means that there is an issue with the sensor that measures the temperature inside the fridge freezer.
  • Software issues
  • Power surges
  • Wear and tear
We recommend seeking professional advice. You can book a repair service here.
E9 A freezer high-temperature alarm is a feature found in some fridge freezers that alerts the user when the temperature inside the freezer compartment rises above a certain threshold.
  • Power outage
  • Malfunctioning system
  • Leaving the door open
Ensure the door is properly shut. If the issue persists, you can book a repair service here.

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