Can I pay annually for my membership?
If you prefer to pay annually, no problem! We'll [...]
What if I have used all of my free repair callouts this year?
If you have used all your free repair callouts [...]
What do you mean by “all” your kitchen appliances?
By all your kitchen appliances, we mean fridges, freezers, [...]
Can I Replace My Appliances?
If we detect any issues with your appliances, we [...]
What if the Part Needed is No Longer Available?
If we cannot repair the appliance, we will look [...]
Is My Appliance Too Old?
With our care plan, we don't discriminate on age. [...]
How Long Will it Take for My Appliance to be Fixed?
We offer flexible scheduling, but will look to get [...]
What Happens if Your Can’t Fix It?
We will look to replace your appliance if we [...]
Do I Have to Pay for Parts and Labour?
No, all parts and labour are included in your [...]
Is There Any Hidden Charges?
No, there are no hidden charges of any kind. [...]
