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Author: jacob hanslip

Claire Simmonds Senior Performance Marketing Manager

Meet The Team

Many of us bring different skills to the table, contributing something new each day as we work together to achieve our company goals. From our development teams and customer service staff to the engineers on the front lines, these are just a few of the people who make us who we are, delivering exceptional service every day.

becky piper

Claire Simmonds

Senior Performance & Marketing Manager

Claire joined us at the beginning of 2025 as Senior Performance & Marketing Manager and is a key member of our Operational Leadership Team. She has played an important role in strengthening sales performance through effective digital marketing campaigns, leading the delivery of a high-performing new website, and establishing and developing strong relationships with external agency partners. 

She brings a balance of strategic direction and hands-on delivery, providing stability and clear focus across the Sales & Marketing functions. She leads initiatives to improve sales processes, enhance the online customer journey, and refine campaign performance. Claire’s background covers a broad mix of marketing and business development roles, giving her strong commercial awareness alongside solid project delivery and stakeholder management experience across multiple sectors. 

Claire enjoys travelling and has volunteered in Africa supporting rhino conservation – an experience that reflects her commitment to causes she cares about. She also enjoys trail running and most sports, and if she’s ever in charge of the office music, she loves some 80s and 90s cheese (don’t we all!).

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10 Appliance Care New Year’s Resolutions

10 Appliance Care New Year’s Resolutions

Start the year with simple appliance-care habits that reduce breakdowns, improve performance and cut wasted energy—ideal for UK homes.

10 Appliance Care New Year’s Resolutions

The New Year is a brilliant time for small, realistic habits that make your home run smoother. Most appliance breakdowns aren’t “bad luck”—they’re often the result of build-up, blockages, overloading, or ignoring early warning signs.

Here are 10 simple resolutions you can actually keep. Pick three to start with and you’ll notice the difference.

Clean One Filter a Month

Why it matters: Filters clog, airflow drops, water can’t drain properly, and components work harder than they should.

Do this monthly:

  • Dishwasher filter (food debris)
  • Extractor filters (grease)
  • Tumble dryer filter (lint)
  • Washing machine drawer/filter area (detergent sludge)

Descale Little and Often

Why it matters: Limescale makes heating elements less efficient and can shorten appliance life.

Best targets: kettle, coffee machine, washing machine, dishwasher.

Habit: light descale on a schedule (monthly/quarterly depending on your water hardness and usage).


Stop Overloading the Washing Machine

Why it matters: Overloading strains bearings, reduces cleaning, and can prevent proper spinning/draining.

Rule of thumb: leave space at the top of the drum (you should be able to fit your hand in comfortably).

Bonus: Use the right cycle for heavy items (bedding/towels), and avoid washing single bulky items alone where possible.


Give Your Fridge/Freezer Breathing Room

Why it matters: Poor airflow makes the compressor run longer, wasting energy and risking warmer temperatures.

Habit: once a month, do a quick check:

  • Don’t block vents inside the fridge/freezer
  • Wipe door seals clean
  • Make sure the door closes fully every time

Run a Dishwasher Maintenance Cycle Monthly

Why it matters: Grease and food residue builds up invisibly and causes smells, poor cleaning and drainage problems.

Habit:

  • Clean the filter
  • Check spray arms
  • Run the hottest cycle empty with a proper dishwasher cleaner (or an approved method recommended by your manufacturer)

Treat Your Oven Like a Grease Management Job

Why it matters: Smoke, smells, uneven cooking, and (in worst cases) flare-ups are often grease-related.

Habit: after heavy cooking, wipe down obvious splatter once it’s cool.

Quarterly: deeper clean around the door, seals, and accessible areas.

Empty Pockets and Check Small Items Before Washing

Why it matters: Coins, hair grips, screws and tissues can damage pumps/filters and cause blockages.

Habit: make “pocket check” automatic—especially with kids’ clothes and workwear.

Don’t Ignore New Noises

Why it matters: Most major failures give you a warning phase—rattles, grinding, banging, burning smells, or repeated error codes.

Habit: if a noise persists for more than a couple of uses, investigate early (it’s usually cheaper and easier than waiting).

Respect the Tumble Dryer Lint Cycle

Why it matters: Lint reduces efficiency, increases drying times, and is a major safety risk if neglected.

Habit:

  • Clean the lint filter every load
  • Check the condenser/heat exchanger (if your model has one) as per manufacturer guidance
  • Make sure the dryer has ventilation space

Book One Annual Appliance Health Check

Why it matters: A quick professional check can catch failing parts, worn seals, weak heating, drainage issues, and safety risks before they become emergencies.

Habit: schedule a yearly check for your most-used appliances (often: washing machine, dishwasher, oven/cooker).

A simple 12-month habit planner (easy version)

If you want it dead simple:

  • Monthly: dishwasher filter + dryer lint + wipe fridge seals
  • Quarterly: descale + deeper oven wipe-down + washing machine drawer clean
  • Annually: professional service/check on key appliances.

When to call for help (don’t wait)

Get advice/support if you notice:

  • Burning electrical smell, sparks, scorch marks
  • Repeated tripping at the fuse box
  • Gas smell or unstable flames
  • Persistent leaks, standing water, or grinding noises

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

Repair tool bag used by appliance engineers for home appliance care, containing essential tools for maintenance and repairs

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The Christmas Appliance Survival Guide

The Christmas Appliance Survival Guide

Hosting this Christmas? Use this UK appliance survival guide to keep your oven, hob, fridge/freezer and dishwasher running smoothly, plus quick fixes if something goes wrong.

How to Prevent Breakdowns When You’re Cooking for a Crowd

Christmas is the one time of year your appliances don’t get a quiet moment. The oven’s on for hours, the hob is working overtime, the fridge is rammed, and the dishwasher is running back-to-back. A little preparation now can save a lot of stress later, especially when shops are shut and guests are arriving.

Here’s a practical guide to keeping the key appliances happy from Christmas Eve through Boxing Day.

The 20-minute pre-Christmas check (do this the day before)

You don’t need tools or technical know-how; just a quick once-over.

Oven

  • Run it empty for 10 minutes at a moderate temperature. Any odd burning smells?  That’s often old grease, clean it now rather than mid-roast.
  • Check the door seal (the rubber gasket). If it’s split or loose, heat escapes and cooking becomes uneven.
  • Look for heavy grease build-up at the bottom and around the fan cover (if accessible). Built-up grease = smoke and poor performance.

Hob

  • Gas hob: check burners sit flat and ports aren’t clogged. If the flame is yellow/orange, it may need cleaning/servicing.
  • Electric/induction: wipe the surface and make sure pans sit flat (wobbly pans waste heat and time).

Extractor fan

  • If it’s recirculating, clean or replace the filters (grease-laden filters struggle and can drip).
  • Turn it on: if it’s loud or weak, filters are usually the culprit.

Fridge/freezer

  • Check the door seals are clean and intact (a dirty seal won’t grip properly).
  • Aim for about 3-5°C in the fridge and -18°C in the freezer.
  • Give it breathing room: don’t block vents or cram food right up against the back.

Dishwasher

  • Clean the filter (usually a twist-and-lift at the base).
  • Quick rinse of the spray arms (poke food bits out of holes if needed).

Kettle/coffee machine

  • If you’re in a hard-water area, descale now. Limescale slows heating and can shorten lifespan.

Things to Avoid on Christmas Day

A few common habits create a lot of emergency problems:

  • Don’t overload extension leads with kettles, air fryers, slow cookers and microwaves all at once. High-power appliances need safe sockets.
  • Don’t put foil on the oven base (it can trap heat and damage the oven lining or elements).
  • Don’t block the oven vents with trays or oversized roasting tins.
  • Don’t put hot food straight in the fridge. It warms the whole cabinet and forces the compressor to work overtime.
  • Don’t cram the dishwasher so tightly that spray arms can’t rotate (it leads to poor cleaning and trapped debris).

Keep the Oven Cooking Evenly

If you’re doing a big roast and sides, the oven is your “single point of failure”.

Best practices

  • Preheat properly (especially for baking).
  • Leave space around trays so heat can circulate.
  • Use the middle shelf for most roasting; rotate trays halfway if you’re multi-shelving.
  • Keep the door shut as much as possible, every peek drops temperature.

If the oven starts smoking

  1. Turn it down and switch the extractor on.
  2. Check if grease is dripping from a tray (use a deeper roasting tin).
  3. If you’re using a high-fat roast, place a tray beneath to catch splatter.
  4. If there’s electrical burning, sparks, or the smell is sharp/chemical: turn it off at the wall and stop using it.

Fridge & Freezer Tips & Tricks

At Christmas, fridges get stuffed and doors open constantly.

Simple rules that really help

  • Let leftovers cool to room temperature before chilling (but don’t leave them out for hours. Portion and chill promptly).
  • Store food in shallow containers so it cools faster.
  • Keep air gaps because cold air needs to move.
  • If the fridge feels warm: check nothing is preventing the door closing fully.

If your freezer drawer won’t shut

  • Don’t force it. Warm air causes frosting and can damage the seal.
  • Rearrange for closure, then keep opening to a minimum for a few hours.

Dishwasher Survival Tips

Load smart

  • Plates facing inward, bowls angled down.
  • Don’t stack items so tight water can’t reach surfaces.
  • Keep tall utensils from blocking the detergent hatch.

If dishes come out dirty

  • Clean the filter.
  • Check spray arms spin freely and holes aren’t blocked.
  • Make sure you’re using the right programme (quick cycles struggle with heavy festive grease).

If it won’t drain

  • Stop the cycle, switch off, and check the filter area for debris.
  • If water is still sitting after a reset and you hear strange noises: it may be a pump or blockage issue.

Quick Troubleshooting

Oven not heating

  • Check it hasn’t tripped the fuse/RCBO at the consumer unit.
  • If it’s heating weakly or unevenly, it may be an element/fan issue.

Hob not igniting (gas)

  • Dry the igniter area (spills can stop ignition).
  • If you smell gas and it won’t light: stop and ventilate, don’t keep trying.

Fridge getting warm

  • Confirm temperature setting hasn’t been changed.
  • Check the door is sealing and not held open by packaging.

When to Stop and Call in Help

Pause DIY and get professional support if you notice:

  • Burning electrical smell, visible sparks, scorching or melted plastic
  • Repeated tripping at the fuse box
  • Gas smell, persistent ignition failures, or abnormal flames
  • Leaks that won’t stop, or standing water with unusual noises

Need Help Over the Festive Period?

If you’d like a pre-Christmas appliance check or you’re dealing with an urgent breakdown, we can advise you on the safest next step and book a repair where appropriate. You can contact us about our Repair & Care option if your appliance is broken.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

Repair tool bag used by appliance engineers for home appliance care, containing essential tools for maintenance and repairs

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Bosch Tumble Dryer Error Codes

Bosch Tumble Dryer
Error Codes

A Guide To Understanding Bosch Tumble Dryer Error Codes And Solutions

We know how important it is to keep your tumble dryer running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Bosch error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

Washing machine, one of the home appliances we can provide cover for

Error Code Solution Description
E01/E02 Clean the fluff filter.

The fluff filter has become blocked.

E03 Loosen hose clip on the siphon. Carefully remove drainage hose. Clean hose and siphon spigot.

Condensation drainage hose blocked or kinked.

E06 Contact us about our Repair and Care option if your appliance is broken.

Heating circuit fault.

E08 Contact us about our Repair & Care option if your appliance is broken.

Electronics fault.

E09 Contact us about our Repair & Care options if your appliance is broken.

Electronics fault.

E24 Contact us about our Repair and Care option if your appliance is broken.

Electronics fault.

E25 Contact us about our Repair & Care option if your appliance is broken.

Electronics fault.

E28 Contact us about our Repair and Care option if your appliance is broken.

Electronics fault.

E90 Contact us about our Repair and Care option if your appliance is broken.

Electronic fault.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

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Hotpoint Washing Machine Error Codes

Hotpoint Washing Machine Error Codes

A Guide To Understanding Hotpoint Washing Machine Error Codes And Solutions

We know how important it is to keep your washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Hotpoint error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

washing machine

Error Code Solution Description
F01 Contact us about our Repair & Care option if your appliance is broken.

Electronic circuit board fault.

F02 Contact us about our Repair & Care option if your appliance is broken.

Motor circuit fault.

F03 Contact us about our Repair and Care option if your appliance is broken.

Temperature sensing fault.

F05 Check for blockages in your pump filter, waste hose and under sink plumbing. If error persists call us about our Repair & Care option if your appliance is broken.

Waste pipe blockage or pump issue.

F06 Check for any obstructions in the door lock.

Door lock fault.

F07 Contact us about our Repair and Care option if your appliance is broken.

Electronic circuit board fault / heating circuit fault.

F08 Contact us about our Repair & Care option if your appliance is broken.

Heater fault.

F09 Contact us about our Repair and Care option if your appliance is broken.

Software fault.

F11 Contact us about our Repair and Care option if your appliance is broken.

Pump circuit fault.

F12 Contact us about our Repair & Care option if your appliance is broken.

Electronic control fault.

F15 Contact us about our Repair and Care option if your appliance is broken.

Heater control fault.

F16 Contact us about our Repair and Care option if your appliance is broken.

Drum lock position sensor fault (top loading machines only).

F18 Reset the appliance. Contact us about our Repair and Care option if your appliance is broken.

Internal data error.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

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Indesit Fridge Freezer Error Codes

Indesit Fridge Freezer
Error Codes

A Guide To Understanding Indesit Fridge Freezer Error Codes And Solutions

We know how important it is to keep your fridge freezer running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Indesit error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

Washing machine, one of the home appliances we can provide cover for

Error Code Solution Description
E0 Contact us about our Repair & Care option if your appliance is broken.

Ice maker fault.

E1 Contact us about our Repair & Care option if your appliance is broken.

Refrigerator sensor fault.

E2 Contact us about our Repair and Care option if your appliance is broken.

Freezer sensor fault.

E3 Contact us about our Repair & Care option if your appliance is broken.

Defrost sensor fault.

E4 Contact us about our Repair and Care option if your appliance is broken.

Fridge defrost sensor fault.

E5 Contact us about our Repair and Care option if your appliance is broken.

Freezer defrost sensor fault.

E6 Contact us about our Repair & Care option if your appliance is broken.

Main control board and display board fault.

E7 Contact us about our Repair and Care option if your appliance is broken.

Environmental temperature sensor fault.

E8 Contact us about our Repair and Care option if your appliance is broken.

Environmental temperature sensor fault.

E9 Check if the door was left open. Contact us about our Repair & Care option if your appliance is broken.

Freezer high temperature alarm.

EE Contact us about our Repair and Care option if your appliance is broken.

Ice maker circuit fault.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

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What is Code F or U on an AEG Induction Hob?

What is error code F or U in an AEG Induction Hob?

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Error Code F or U in AEG Induction Hob

Is your AEG induction hob showing the error code F or U? Have a read of our article to see if we can help diagnose what’s wrong. If you still need further help, contact us about our Repair & Care options.

What Does it Mean?


On an AEG induction hob, error codes ‘F’ or ‘U’ generally mean no compatible cookware is detected, usually because the pan was removed, is too small, or isn’t induction-ready; the fix is to place a suitable, flat, magnetic pan (like cast iron) correctly on the zone. If the issue persists after checking the pan, it could indicate a connection fault or sensor problem, requiring a service call.

Common Causes and Solutions

No Pan/Pan Removed


The hob turns off and shows F or U if the cookware is lifted off the zone.

Incompatible Cookware


Using glass, copper, or non-magnetic stainless steel pots will trigger the code. Make sure your cookware is induction hob compatible.

Pan Too Small/Poor Contact


The pan must be flat and cover most of the zone for proper contact.

Incorrect Function


Using ProCook with only one pan on a flexible zone will trigger this fault code.

How to Fix

Check the Pan


Ensure the pan is induction compatible – test by making sure a magnet sticks firmly to the base – and that it has a flat bottom.

Position Correctly


Place the pan centred on the zone, making sure it covers a large part of it.

Reset the Hob


Turn the zone off and on, briefly switch the hob off at the breaker to reset.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

Repair tool bag used by appliance engineers for home appliance care, containing essential tools for maintenance and repairs

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Whether you’re looking to buy new or need help with caring for existing appliances our experts are here to answer your questions with useful guides and articles.

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Beko Tumble Dryer Error Codes

Beko Tumble Dryer Error Codes And Solutions

A Guide To Understanding Beko Tumble Dryer Error Codes And Solutions

We know how important it is to keep your Beko tumble dryer running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Beko error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

fridge (2)

Error Code Solution Description
E1 Contact us about our Repair & Care option if your appliance is broken.

NTC error detected, issue with thermistor wiring.

E2 Contact us about our Repair & Care option if your appliance is broken.

Problem with the heater, likely wiring issue.

E3 Contact us about our Repair & Care option if your appliance is broken.

Constant stream of heat, related to heater control board relay.

E4 Contact us about our Repair & Care option if your appliance is broken.

Machine won’t fill with water, potential door jam or water valve issue.

E5 Contact us about our Repair & Care option if your appliance is broken.

Drainage issue, could be pump filter block or control board problem.

E6 Contact us about our Repair & Care option if your appliance is broken.

Problem with motor, machine may jump  or shake during cycle.

E7 Contact us about our Repair & Care option if your appliance is broken.

Issue with level sensor, machine empties or won’t start cycle.

E8 Contact us about our Repair & Care option if your appliance is broken.

Variety of issues, machine not filling with water.

E9 Contact us about our Repair & Care option if your appliance is broken.

Problem with door lock.

E10 Contact us about our Repair & Care option if your appliance is broken.

Door detected as jammed. 

E11 Contact us about our Repair & Care option if your appliance is broken.

Problem with the motor detected.

E12 Contact us about our Repair & Care option if your appliance is broken.

Unbalanced load error.

E13 Contact us about our Repair & Care option if your appliance is broken.

Incorrect water level.

E14 Contact us about our Repair & Care option if your appliance is broken.

Drum motor error or JET pump short circuit control.

E15 Contact us about our Repair & Care option if your appliance is broken.

Leakage error

E17 Contact us about our Repair & Care option if your appliance is broken.

Excessive foam detected.

E18 Contact us about our Repair & Care option if your appliance is broken.

Unbalanced load detected, machine may not spin.

E23 Contact us about our Repair & Care option if your appliance is broken.

Door switch error.

E26 Contact us about our Repair & Care option if your appliance is broken.

EEPROM memory error.

E27 Contact us about our Repair & Care option if your appliance is broken.

Arbitrary drainage of water, pump triac in short circuit, flow meter, or level sensor control.

E28 Contact us about our Repair & Care option if your appliance is broken.

No door lock signal.

E29 Contact us about our Repair & Care option if your appliance is broken.

Unstable voltage parameters.

E31 Contact us about our Repair & Care option if your appliance is broken.

Condenser (evaporator) NTC error.

E32 Contact us about our Repair & Care option if your appliance is broken.

Foam sensor NTC error.

E35 Contact us about our Repair & Care option if your appliance is broken.

Air heater error.

E37 Contact us about our Repair & Care option if your appliance is broken.

NTC wash error.

E38 Contact us about our Repair & Care option if your appliance is broken.

NTC drying error.

E41 Contact us about our Repair & Care option if your appliance is broken.

Fan error.

E43 Contact us about our Repair & Care option if your appliance is broken.

Air heater, fan, or evaporator error.

E45 Contact us about our Repair & Care option if your appliance is broken.

Incrorect version of program file.

EH1 Contact us about our Repair & Care option if your appliance is broken.

Voltage of power supply is too high.

EH2 Contact us about our Repair & Care option if your appliance is broken.

Voltage of power supply is too low.

Err Contact us about our Repair & Care option if your appliance is broken.

General fault or malfunction.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

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Neff Washing Machine Error Codes

Neff Washing Machine Error Codes

A Guide To Understanding Neff washing Machine Error Codes And Solutions

We know how important it is to keep your Neff washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Neff error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

washing machine

Error Code Solution Description
E16/F16 Close the door.

Door open.

E17/F17 Open the tap.

Water supply time exceeded.

E18/F18 Reset by turning the machine off and on.

Pump time exceeded.

E19/F19 Contact us about our Repair & Care options if your appliance is broken.

Heating time exceeded.

E20/F20 Reset machine by turning off and on.

Unexpected heating.

E23/F23 Contact us about our Repair & Care options if your appliance is broken.

Aquastop activated.

E25/F25 Contact us about our Repair & Care option if your appliance is broken.

Turbidity sensor faulty.

E26/F26 Contact us about our Repair & Care options if your appliance is broken.

Analogue pressure sensor faulty.

F27 Contact us about our Repair & Care options if your appliance is broken.

Pressure sensor faulty.

E28/F28 Contact us about our Repair & Care option if your appliance is broken.

Flow sensor faulty.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

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Whether you’re looking to buy new or need help with caring for existing appliances our experts are here to answer your questions with useful guides and articles.

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AEG Fridge Error Codes

AEG Fridge Freezer Error Codes

AEG Fridge Freezer Error Codes Guide

We know how important it is to keep your AEG fridge freezer running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of AEG error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

fridge freezer american fridge freezer

Error Code Solution Description
F1 or F2 Contact us about our Repair & Care option if your appliance is broken.

Indicates a problem with the thermostat.

F3, F4, or F5 Contact us about our Repair & Care option if your appliance is broken.

Indicates a problem with a defective temperature sensor.

F6 Check mains cable.

Power Connection Error

F7 Check mains cable.

Power connection error.

F8 Contact us about our Repair & Care options if your appliance is broken.

Defrost error.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.

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