Fresh Thinking
Appliance Care

Providing peace of mind through comprehensive appliance care. Cover, maintenance, and reliable repair services.

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Fresh Thinking Appliance Care

Providing peace of mind through comprehensive appliance care. Cover, maintenance, and reliable repair services.

Trustpilot
Image of a washing machine with a cat and laundry basket on top, showcasing one of the kitchen appliances we cover

Fresh Thinking Appliance Care

Providing peace of mind through comprehensive appliance care. Cover, maintenance, and reliable repair services.

Trustpilot

Washing Machine Repair

Fast, reliable washing machine repairs by trusted appliance engineers.

  • Same Day or Next Day Callouts

  • Experienced Appliance Engineers

  • Follow-up visits if needed to complete the repair

  • 6-month repair guarantee

  • UK Based Helpdesk

*Commercial & gas appliances not covered

Image of a washing machine with a cat and laundry basket on top, showcasing one of the kitchen appliances we cover

What’s included in our Washing Machine Cover

A smarter alternative to washing machine insurance – from just £2.13 per appliance per month, you get:

  • Unlimited Callouts and Repairs

  • Free Replacement if Unrepairable

  • Mechanical & Electrical Breakdowns

  • No Excess or Repair Limit

  • UK Based Helpdesk

  • Highly Experienced Appliance Engineers

  • Free Replacement up to £1000

Choose Your Option: One-Off Repair or Membership

Whether you need a one-off repair or want ongoing peace of mind, we’ve got you covered. Choose a standalone repair for one-time support, or join Zest Membership for year round benefits, included repairs, and expert help whenever you need it.

One-Off Repair

Pay once for a single repair £85 + parts

  • Includes a 6 month repair guarantee

  • Support with replacements when repairs aren’t possible

Zest Membership

From only £8.95 per month

  • Up to 3 free repairs per year

  • Free callouts and follow-up visits

  • Discounts on parts, delivery, installation, disposal and upgrades

  • Discounted replacements when repairs aren’t possible

  • 6-month guarantee on all fitted parts

  • Access to expert advice and troubleshooting via our UK based helpdesk

  • Peace of mind all year round

Washing Machine Repair

Fast, reliable washing machine repairs by trusted appliance engineers.

  • Same Day or Next Day Callouts

  • Experienced Appliance Engineers

  • Follow-up visits if needed to complete the repair

  • 6-month repair guarantee

  • UK Based Helpdesk

*Commercial & gas appliances not covered.

Trustpilot

Choose Your Option: One-Off Repair or Membership

Whether you need a one-off repair or want ongoing peace of mind, we’ve got you covered. Choose a standalone repair for one-time support, or join Zest Membership for year round benefits, included repairs, and expert help whenever you need it.

One-Off Repair

Pay once for a single repair £85 + parts

  • Includes a 6 month repair guarantee

  • Support with replacements when repairs aren’t possible

Zest Membership

From only £8.95 per month

  • Up to 3 free repairs per year

  • Free callouts and follow-up visits

  • Discounts on parts, delivery, installation, disposal and upgrades

  • Discounted replacements when repairs aren’t possible

  • 6-month guarantee on all fitted parts

  • Access to expert advice and troubleshooting via our UK based helpdesk

  • Peace of mind all year round

Your Repair Journey, Step By Step

STEP 4

The appliance engineer will assess and repair your home appliance on the first visit if possible. If parts are needed, you’ll receive your membership discount, and there’s no charge for follow-up visits.

STEP 5

While we always aim to repair your home appliance, if it can’t be fixed, we’ll help you arrange a replacement – with a discount off the Recommended Retail Price and any additional services you need (like delivery, installation, removal, and disposal).

STEP 6

After the repair, you’ll have a 6-month guarantee – if the same issue happens again, the repair is free.

STEP 1

If an appliance breaks down, make a note of the issue, whether it’s integrated or freestanding, the brand, and the model number (if available).

STEP 2

Call 0800 888 6666 and give the advisor the details. Don’t worry if you can’t find the model number – we’ll help during the call.

STEP 3

Provide your postcode and we’ll book a local appliance engineer for you. If your repair qualifies as a free call-out under your membership plan, there’s no charge. If not, you’ll still receive a discount on the call-out fee.

What’s included in our Washing Machince Cover

A smarter alternative to washing machine insurance – from just £2.13 per appliance per month, you get:

  • Unlimited Callouts and Repairs
  • Free Replacement if Unrepairable

  • Mechanical & Electrical Breakdowns

  • No Excess or Repair Limit

  • UK Based Helpdesk

  • Highly Experienced Appliance Engineers

  • Free Replacement up to £1000

Washing machine with a laundry basket depicting one of the kitchen appliances we cover

What’s included in our Washing Machine Cover

A smarter alternative to washing machine insurance – from just £2.13 per appliance per month, you get:

  • Unlimited Callouts and Repairs

  • Free Replacement if Unrepairable

  • Mechanical & Electrical Breakdowns

  • No Excess or Repair Limit

  • UK Based Helpdesk

  • Highly Experienced Appliance Engineers

  • Free Replacement up to £1000

What is Zest Repair?

Same Day or Next Day

We know you don’t want to be left waiting with a broken appliance, so we aim for same day or next day callouts wherever possible.

6 Month Guarantee

The repair process is simple and easy to use, and every repair comes with a 6 month guarantee – so if the same fault happens again, we’ll return at no extra cost.

Seasoned Engineers

Our network of appliance engineers have decades of experience and will get your home appliance sorted quickly and professionally.

What Our Customers Think of our Appliance Cover

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