Most appliance cover is designed to manage financial risk. Zest is designed to keep your home running.
Feature
Zest Care
Typical insurance
Starts before something breaks
✓
✗
Annual health check included
✓
✗
Maintenance guidance included
✓
✗
Every situation assessed individually
✓
✗
No claims process
✓
✗
Repairs normally at no extra cost
✓
Varies
Replacement option when repair isn’t right
✓
Varies
Price fixed for 24 months
✓
Varies
Where insurance differs
Guaranteed payout
✗
✓
Outcomes defined in a policy document
✗
✓
Zest is a discretionary service, not regulated insurance. Members are not covered by the Financial Services Compensation Scheme (FSCS). This is a genuine difference worth understanding before you decide.
“I was expecting to be in a queue for ages but my call was answered quickly and Alex was really helpful.”
CL
“Sylvia was great. She was knowledgeable, polite, helpful and just as important as everything else.”
Juliet
“Very professional and quick turnaround. My Xbox was sent repaired and returned within a week.”
D Holman
QUESTIONS ANSWERED
What you need to know.
Fast answers about how Zest actually works.
How is Zest different from insurance?
Zest Care is preventive appliance care, not insurance. No claims, no payouts, no rigid rules. We diagnose properly and decide what’s right for each situation.
What if my appliance breaks down?
When repair is the right outcome, it’s normally arranged at no extra cost. If repair isn’t the right answer, we normally offer a free standard replacement.
Can I sign up online right now?
Yes. The entire process takes about 5 minutes. Add your appliances, confirm they’re working, and Care starts straight away.
What appliances does Zest care for?
Washing machines, dishwashers, fridges, ovens, tumble dryers, and most other household appliances.
Is there a waiting period?
No. Care starts immediately once you complete setup.
Care, not insurance. Build your plan today.
Join online in 5 minutes. No claims, no small print. Just proper appliance care from £27/month for 3 appliances.