What Happens When You Join
Tell Us About Your Appliances
Add the appliances in your home so your care is tailored to exactly what you own.
Pricing That Reflects Your Home
Your price is based on appliance type, value, and age. The price is set and won’t increase for the first 24 months.
Designed For Working Appliances
Your Zest Care plan starts when appliances are in good working order.
Tell Us About Your Appliances
Add the appliances in your home so your care is tailored to exactly what you own.
Pricing That Reflects Your Home
Your price is based on appliance type, value, and age. The price is set and won’t increase for the first 24 months.
Designed For Working Appliances
Your Zest Care plan starts when appliances are good working order.
Regular Check-ins
Short check-ins through the year to spot early warning signs and keep appliances running smoothly.
Yearly Health Check
A yearly review that helps catch problems early and extends the life of your appliances.
Maintenance Guidance
Simple, practical guidance tailored to your appliances – small actions that reduce wear, improve reliability, and help appliances last longer.
Bi-annual Maintenance Packs
Take the guesswork out of scheduling. Practical items matched to your appliances (e.g. dishwasher, kettle) delivered straight to your home.
Repairs
When a new issue arises after Zest Care has started, if a repair is the right solution, it will normally be arranged at no extra cost.
Replacements
If repair isn’t the right answer, we normally offer a free replacement option. We’ll explain what that option looks like and why it makes sense. If you want a specific brand, like-for-like model, or an upgrade, you can choose to contribute.
When Appliance Issues Occur
This applies to new issues that arise after Zest Care has started.
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We Assess Properly
We gather the right information up front, so decisions are based on what’s actually happening! -
Repair – When It Makes Sense
If a repair is the right solution, it will normally be arranged at no extra cost. -
Replacement – When Repair Isn’t Right
If a repair doesn’t make sense, we normally offer a free replacement option. Upgrades can require a contribution. -
Clear Expectations
We explain decisions before anything happens, so you know what to expect.
Important Boundaries
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Not Insurance
No claims process or guaranteed payouts. Zest Care is an ongoing service based on good judgement and fair outcomes. -
Not For Broken Appliances
Zest Care isn’t the right starting point if something is already broken or unreliable. -
No Automatic Entitlements
Outcomes are based on what makes practical sense for the appliance and situation – all explained clearly.
Everything’s working
Explore Zest Care and get a personalised quote based on the appliances in your home.
Something’s broken
Zest Care is designed for working appliances. If something is already broken, call us to discuss your options.
Fresh Thinking Appliance Care
Add your appliances to get your personalised quote online or give us a call now. Adjust type, age, and value to understand the impact of adding or removing items.
Your price is fixed for 24 months once you join.
