Miele Hob Error Codes: A Complete Guide

Published On: 29 January 2025-Last Updated: 29 January 2025-20 min read-

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A Guide to Understanding Miele Hob Error Codes and Solutions

When your Miele hob encounters a problem, error codes are the first sign that something is wrong. These codes, typically displayed as numbers, letters, or symbols on the control panel, offer critical insights into the nature of the malfunction. By recognizing what these codes mean, you can diagnose and potentially resolve many common issues yourself, saving time and avoiding unnecessary repair costs.

In this post, we’ll walk you through the most common Miele hob error codes, what they indicate, and provide actionable tips for resolving them. Whether you’re experiencing issues with heating, sensors, or control functions, this guide will empower you to take the first steps in troubleshooting your hob and keep it running efficiently.

For long-term reliability and peace of mind, our appliance protection plans ensure your Miele hob—and other household appliances—stay in top condition, with professional repairs just a call away.

Unable to fix the problem?

We’d love to help! Get in touch about our appliance repair or protection options, and we’ll get your home running smoothly again in no time!

Error Code Description Causes Solution
0 and 9 flash alternately 0 will flash alternately with 9 on the ExtraSpeed cooking zone’s numerical display. The symbol may also flash. Pan protection has been triggered. Select a power level in order to use the cooking zone.
Booster level turned off early The Booster level has deactivated early automatically. The overheating protection mechanism has been activated. Allow the hob to cool down.

Rectify the causes of the overheating.

Check that the hob is working.

If the fault persists, please contact us or book a repair appointment online.

Burn stains cannot be removed (gas hob) Burn stains on the hob cannot be removed (gas hob). Due to the high temperatures, discolouration inevitably occurs in the area of the burner. Clean your hob with a soft sponge cloth and a solution of hot water and washing-up liquid. Alternatively, use Miele ceramic and stainless steel cleaner.
Burner does not ignite The gas hob burner does not ignite. The burner is not properly assembled. Assemble the burner correctly.

Consult the operating instructions for further information.

Burner does not ignite The gas hob burner does not ignite. The burner is wet, soiled or clogged. Please ensure that the burner is clean and dry.

If necessary, clean the burner parts and the area around the igniter on the base of the burner in accordance with the operating instructions. Pay particular attention to the openings/holes in the burner cap.

Burner does not ignite The gas hob burner does not ignite. The gas shut-off valve is closed. Open the gas shut-off valve fully.
Burner does not ignite The gas hob burner does not ignite. The hob power supply has been interrupted. Check whether the appliance is plugged in.
Burner does not ignite The gas hob burner does not ignite. The electronic module has switched to a “safe state” (depending on model). Please disconnect the hob from the mains power supply for 1 minute, either by unplugging it or by turning off the relevant circuit breaker in the circuit breaker box.

Then switch the appliance back on again.

Burner does not ignite The gas hob burner does not ignite. Gas hobs with a propane gas connection: the gas cylinder is empty. Change the gas cylinder. New gas cylinders are available from any standard DIY store.

After changing the gas cylinder, check both the cylinder and the gas connections for leaks.

Smell and vapours are given off A smell and vapours are given off when the new hob is being used. The metal components have a protective coating. When the hob is used for the first time, this causes a smell and possibly also vapour. The material from which the induction coils are made also gives off an odour in the first few hours of operation. With each subsequent use, the odour is reduced until it disappears completely. The odour and any vapours given off do not indicate a faulty connection or appliance and they are not hazardous to health.
Symbols respond without direct contact The symbols on the touch display react when an adjacent area is touched. Water or liquid has accumulated on the touch display. Dry the touch display.
u_ on the display u_ is displayed for a cooking zone on the induction hob. No cookware has been placed on the cooking zone. Place a suitable item of cookware on the cooking zone that you have switched on.

Suitable cookware includes:

– Stainless steel cookware with a magnetic base

– Enamelled steel cookware

– Cast iron

u_ on the display u_ is displayed for a cooking zone on the induction hob. The cookware is not suitable for induction hobs. Unsuitable cookware includes:

– Stainless steel cookware without a magnetic base

– Aluminium, copper

– Ceramic glass/ceramic, earthenware

If you are not sure if a pot or pan is suitable for induction hobs, you can carry out the test described below. Hold a magnet to the base of the pan. If the magnet sticks, the crockery is suitable.

u_ on the display u_ is displayed for a cooking zone on the induction hob. The cookware is too small. To ensure optimum use of the cooking zone, select a pot or pan that is large enough to fill the space between the innermost and outermost cooking zone markings. If the pot is smaller than the innermost marking, the induction process will not work.
Vapour extraction fan power level 3 not running (KMDA 7633, KMDA 7634, KMDA 7774, KMDA 7774-1) The selected fan power level is displayed from hob level 3 upwards with vapour extraction. The motor unit of the vapour extraction is not running. The window contact switch is defective or its battery is flat. Change the window contact switch battery.

If changing the battery does not resolve the problem, contact an electrical installation company.

Vapour extraction fan power level 3 not running (KMDA 7633, KMDA 7634, KMDA 7774, KMDA 7774-1) The selected fan power level is displayed from hob level 3 upwards with vapour extraction. The motor unit of the vapour extraction is not running. There is a fault on the motor unit fan. Please book a repair appointment online.
Vapour extraction not working (KMDA 7774, KMDA 7774-1, CSDA 1040) Vapour extraction for the hob does not work. If the window contact switch battery is flat, the window contact switch does not transmit any signal to the receiver. The window contact switch does not enable any voltage for operating the vapour extraction. The window contact switch batteries are flat. Change the window contact switch batteries.
Vapour extraction not working (KMDA 7774, KMDA 7774-1, CSDA 1040) Vapour extraction for the hob does not work. If the window contact switch battery is flat, the window contact switch does not transmit any signal to the receiver. The window contact switch does not enable any voltage for operating the vapour extraction. The circuit breaker has tripped. Check whether the circuit breaker has tripped.

Vapour extraction still does not work.

Please book a repair appointment online.

(grease filter) sensor control lights up The (grease filter) sensor control lights up. The grease filter must be cleaned. Clean the grease filter and cover grille

Replace the grease filter and the cover grille.

display (positioning aid) lights up (positioning aid) lights up in the hob display. The positioning aid is active. The cookware is too close together. Re-position the items of cookware. Move the items of cookware one after the other, not all at the same time.
sensor control (Con@ctivity) does not light up The sensor control (Con@ctivity) does not light up. The Con@ctivity function of the integrated vapour extractor is permanently deactivated. Activate the Con@ctivity function of the integrated vapour extractor in the programming/settings
Burner does not ignite during commissioning The burner does not ignite when the gas hob is commissioned for the first time or after it has been out of use for a longer period. The hob is not plugged in. Plug in the hob and switch it on at the socket.
Burner does not ignite during commissioning The burner does not ignite when the gas hob is commissioned for the first time or after it has been out of use for a longer period. The relevant circuit breaker in the building’s wiring system is not switched on. Switch on the relevant circuit breaker in the building’s wiring system.
Burner does not ignite during commissioning The burner does not ignite when the gas hob is commissioned for the first time or after it has been out of use for a longer period. The gas safety socket is still closed. Open the gas safety socket.
Burner does not ignite during commissioning The burner does not ignite when the gas hob is commissioned for the first time or after it has been out of use for a longer period. There is an air lock in the gas pipe. Repeat the ignition process several times to get rid of any air in the gas pipe.
Burner does not ignite during commissioning The burner does not ignite when the gas hob is commissioned for the first time or after it has been out of use for a longer period. The burner parts have not been correctly assembled or are soiled.

Check that the burner parts have been correctly assembled and that the burners are clean and dry.

Make sure that the holes in the burner are dry and free of obstructions. See the operating instructions for more detailed information.

Hobs without electronic ignition: during ignition, please keep the rotary control pressed for approx. 8 seconds, applying a little extra pressure just before you release it.

Burner does not ignite during commissioning The burner does not ignite when the gas hob is commissioned for the first time or after it has been out of use for a longer period. Gas hobs with a propane gas connection: the gas cylinder is empty.

Change the gas cylinder. New gas cylinders are available from any standard DIY store.

After changing the gas cylinder, check both the cylinder and the gas connections for leaks.

C on the display C appears on the hob display. The hob has switched off automatically. When the appliance is switched back on, C appears above the On/Off sensor control. One or more of the sensor controls have been covered for more than around 10 seconds, e.g. by finger contact, food boiling over or an object. Clean off any soiling and/or remove the object (see “Safety features – Safety switch-off” in the operating instructions).
Comparable cooking processes differ In comparable cooking and roasting processes there are slight differences in cooking durations and browning. The cookware base material and the positions of the cookware on the hob affect the power of the induction coils. This in turn affects the cooking behaviour. No remedy necessary.
Cooking zone switches on/off automatically The heating element of a cooking zone switches on and off when the highest power level is selected. The overheating protection mechanism has been activated.

Allow the hob to cool down.

Rectify the causes of the overheating.

Check that the hob is working.

Cooking zone switches on/off automatically The heating element of a cooking zone switches on and off when the highest power level is selected. No cookware has been placed on the cooking zone (induction). Place a suitable type of cookware on the cooking zone if you want to be able to use it.
Cooking zone switches on/off automatically The heating element of a cooking zone switches on and off when the highest power level is selected. There is nothing inside the cookware (induction). Fill the cookware with something to cook.
Cooking zone switches on/off automatically The heating element of a cooking zone switches on and off when the highest power level is selected. The base of the cookware is not sitting evenly on the cooking zone (induction). In this case, the heat is not guaranteed to be transferred from the cooking zone to the crockery in the optimum manner. Check the base of your cookware for dents and bumps (e.g. with a ruler). Alternatively, turn the cooking zone power down by 1 or 2 levels.
Cooking zone switches on/off automatically The heating element of a cooking zone switches on and off when the highest power level is selected. The cookware is not conducting heat properly. Turn the cooking zone power down by 1 or 2 levels.
dE on the display dE appears on the hob display. Demo mode is activated. On hobs without rotary controls, the demo mode can be deactivated

On hobs with rotary controls, the demo mode can be deactivated

view this video for more infortmation

On hobs with rotary controls, the demo mode can be deactivated The electric deep fat fryer does not get hot when it is switched on. The safety switch-off has been activated. You can tell that the automatic switch-off function has been triggered if the temperature indicator light and in-operation indicator are both on but the oil is no longer being heated. Wait for the heater element to cool down and then proceed as described in the operating instructions.
Electronic ignition device not working The electronic ignition device on the gas hob burner is not working anymore. There is food residue stuck between the igniter and the burner cap. Carefully remove this food residue. If a gas burner is put out by food boiling over, it might not be possible to switch it back on for approx. 5 minutes for safety reasons (depending on the model).
Electronic ignition device not working The electronic ignition device on the gas hob burner is not working anymore. The burner cap/head openings are soiled. Clean the burner cap/head in accordance with the operating instructions.
Electronic ignition device not working The electronic ignition device on the gas hob burner is not working anymore. The circuit breaker has tripped. Contact a qualified electrician or the Miele Customer Service Department for assistance
Err 039, 040, 408 or 412. Err flashes alternately with 039, 040, 408 or 412 in the timer display. There is an electronic module fault.

Disconnect the power supply to the hob for approx. 1 minute.

If the fault persists, please contact us or book a repair appointment online.

Err 044 Err flashes alternately with 044 in the timer display. The overheating protection mechanism has been activated.

Allow the hob to cool down.

A hot cooking zone is switched back on after an interruption to the power supply.

Check that the hob is working.

If the fault persists, please contact us or book a repair appointment online.

Err 047, 048 or 049 Err flashes alternately with 047, 048 or 049 in the timer display. The fan is blocked or defective.

Make sure it has not been blocked by an object.

Remove the obstruction.

If the fault persists, please contact us or book a repair appointment online.

Extraction power has decreased and extraction noise has increased The extraction power has decreased. Extraction noise has increased. Objects (e.g. a cloth) have been drawn into the vapour extraction.

Switch the vapour extraction off.

Remove the grease filter.

Remove any objects from the grease filter.

Fault F Fault F appears on the display of an induction hob cooking zone. One or more of the sensor controls remain(s) covered for longer than approx. 10 s, e.g. due to finger contact, food boiling over or an object being placed over it/them.

Clean the control field or remove the object(s).

The F goes out.

Switch the hob on again with the ON/OFF sensor control.

The induction hob can now be used again as normal.

Consult the operating instructions for further information.

If the fault persists, please contact us or book a repair appointment online.

Fault F (sensor control not covered/soiled) Fault F appears on the hob display. The sensor controls are neither covered nor visibly soiled. Barely visible limescale deposits from dried-on drops of water have formed on the sensor controls.

Clean the sensor controls thoroughly with a soft cloth.

Press the sensor controls again.

The F display goes out.

If the fault persists, please contact us or book a repair appointment online.

Fault F31 or FE31 Fault F31 or FE31 is shown on the hob display. A power supply fault occurred. Please book a repair appointment online.
Fault FE 47 Fault FE 47 appears on the display of an induction hob cooking zone. The fan is being blocked by objects in a drawer below the hob, or by dust or similar substances. Check whether the fan is being blocked by objects in a drawer below the hob, or by dust or similar substances, and remove the blockage accordingly.
Fault FE 47 Fault FE 47 appears on the display of an induction hob cooking zone. There is insufficient ventilation for the appliance cooling system. Check that the minimum safety distances for installing the hob have been adhered to.

Once this minimum safety distance has been established, you must disconnect the hob from the mains in order to clear the fault message.

If the fault persists, please contact us or book a repair appointment online.

Fault FE44 Fault FE44 appears on the display of an induction hob cooking zone. The hob has overheated. Allow the hob to cool down.
Fault FE44 Fault FE44 appears on the display of an induction hob cooking zone. You have used unsuitable cookware. Use suitable cookware.

To test whether a pot or pan is induction-compatible, hold a magnet to the base. If the magnet sticks, the cookware is generally suitable.

Fault FE44 Fault FE44 appears on the display of an induction hob cooking zone. The fan is blocked.

Check whether the fan is being blocked by objects in a drawer below the hob, or by dust or similar substances, and remove the blockage accordingly.

If the fault persists, please contact us or book a repair appointment online.

Fault FE49 Fault FE49 appears on the display of an induction hob cooking zone. The fan is being blocked by objects in a drawer below the hob, or by dust or similar substances. Check whether the fan is being blocked by objects in a drawer below the hob, or by dust or similar substances, and remove the blockage accordingly.

If the fault persists, please contact us or book a repair appointment online.

Fault FE49 Fault FE49 appears on the display of an induction hob cooking zone. There is insufficient ventilation for the appliance cooling system.

Check that the minimum safety distances for installing the hob have been adhered to.

Once this minimum safety distance has been established, you must disconnect the hob from the mains in order to clear the fault message.

If the fault persists, please contact us or book a repair appointment online.

Flame appearance changes The appearance of the gas hob flame suddenly changes. The burner parts have shifted out of place.

Check that the burner parts are positioned correctly.

Consult the operating instructions for further information.

Flame burns unevenly/too high The flame of the gas hob burns unevenly or too high. The pans are coated in a black layer of soot. The burner parts are not positioned correctly. Check that the burner parts have been assembled correctly. See the operating instructions for information about correct assembly.
Flame burns unevenly/too high The flame of the gas hob burns unevenly or too high. The pans are coated in a black layer of soot. You are using the wrong nozzles for the type of gas. The gas hobs are designed to work with natural gas. A nozzle set for liquid propane is also included. If you wish to use propane gas, you must have the propane gas nozzles installed by an approved Miele service technician or a licensed plumber and gas fitter during commissioning.
Flame is extinguished The flame is extinguished on the gas hob after being lit. The burner parts have shifted out of place.

Correctly assemble the burner parts.

Consult the operating instructions for further information.

Flame is extinguished The flame is extinguished on the gas hob after being lit. The gas burner was lit using a low setting. The flame was blown out by a draught. Use a higher setting when lighting the gas burner. Stop the draught.
Flame is extinguished The flame is extinguished on the gas hob after being lit. The thermocouple is not getting hot enough Once the gas has ignited, keep holding the rotary control for another 8 seconds or so. Please push the rotary control in again slightly before releasing it.
Flame is extinguished The flame is extinguished on the gas hob after being lit. The burner is soiled. Clean the burner in accordance with the operating instructions.
Flash generated when gas hob switched on An explosive flame/flash is generated when the gas hob is switched on. A previous ignition attempt was unsuccessful. You have not waited 1 minute between ignition attempts.

If the burner has not ignited, turn the rotary control to 0.

Ventilate the room.

Wait for at least 1 minute before trying again.

Flash generated when gas hob switched on An explosive flame/flash is generated when the gas hob is switched on. The gas pressure is too high. Contact Miele Customer Service.

How to Interpret Miele Hob Error Codes and Keep Your Appliance Running Smoothly

When your Miele hob displays an error code, addressing the issue promptly can prevent potential disruptions and maintain your appliance’s performance. Each error code points to a specific problem, and understanding what they mean will enable you to tackle anything from simple fixes like sensor calibration to more intricate issues such as overheating or power supply problems.

Use this guide whenever your Miele hob shows an error code to troubleshoot effectively and restore its functionality with ease. For lasting protection and peace of mind, consider exploring our appliance repair services and protection plans—designed to keep your hob and other kitchen appliances performing at their best.

When to Seek Professional Help for Persistent Miele Hob Error Codes

If your Miele hob is persistently displaying error codes, it may be time to consult with one of our expert team members or reach out to Miele support for professional assistance. Regular maintenance, prompt troubleshooting, and professional guidance can prevent many common hob issues before they escalate.

If you’re having trouble with your hob, don’t hesitate to explore our specialized hob repair services or visit Home Appliance Guard for comprehensive appliance protection plans. Staying proactive in addressing error codes ensures your Miele hob continues to run efficiently for years to come, while also safeguarding your investment with reliable repair solutions.

This is our Comprehensive Guide to Miele Hob Error Codes

We hope this guide has been useful and got your hob working again worry free.

If you need further assistance with your hob error codes, check out our FAQ for repairs below or explore our hob repair services to restore your peace of mind—let us handle it!

Miele hobs are built to elevate your cooking experience, but occasionally, issues can arise, and error codes are displayed to help you diagnose the problem. From simple temperature control errors to more complex technical faults, understanding these codes can save you both time and the expense of unnecessary repairs.

This comprehensive guide breaks down Miele hob error codes, their possible causes, and practical solutions to ensure your hob stays in peak condition, allowing you to get back to cooking with ease.

For ongoing peace of mind, explore our appliance repair services and protection plans designed to keep your Miele hob and other household appliances functioning smoothly.

For additional appliance protection, visit Zest Protect for comprehensive coverage and expert support.

For more FAQs

How much does appliance repair cost?2024-12-09T13:47:49+00:00

Our appliance repair service costs £85 for the initial visit, which covers diagnosis. If replacement parts are needed, you’ll only pay for the parts, and there’s no additional charge for follow-up visits.

How long will my appliance repair take?2024-12-09T13:46:23+00:00

Repairs typically take between 30 minutes to 2 hours, depending on the appliance and the issue. If parts need to be ordered, we’ll schedule a follow-up visit for the repair.

What appliances do you repair?2024-12-09T13:40:36+00:00

We repair a wide range of kitchen and household appliances, including washing machines, dishwashers, ovens, fridges, freezers, microwaves, and small appliances like kettles, toasters, and coffee machines.

How does the Appliance Repair work?2024-10-08T15:17:29+00:00

You pay £85 up front, and an engineer will be out to fix your appliance as soon as possible. When he gets there, if he fixes it straight away job done! If however he needs to go and buy a new part for your machine, you’ll subsequently be charged the price of that part, and only the price of the part. No charge for the revisit to repair, and you have a 6 month guarantee on the repair too.

How do I request a repair?2024-12-09T13:49:09+00:00

You can request a repair by giving us a call on 0800 888 6666 or by submitting our Book a Repair Form.

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