Candy washing machines are a popular choice for households around the world, providing efficient and effective cleaning of clothes. However, like any other electronic device, they can experience issues and malfunctions from time to time. One of the most common ways that a Candy washing machine communicates a problem to the user is through error codes. These codes provide important information about the nature of the issue, helping users diagnose and fix the problem. In this article, we will explore the common error codes found in Candy washing machines and their meanings.
| Error code | Description | Causes | Solution |
|---|---|---|---|
| E1 | This error code indicates a problem with the door lock. |
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Ensure there is no obstructions in the door. If the issue persists, please contact an engineer. You can book a repair service here. |
| E2 | This error code indicates a water filling issue. |
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We recommend seeking professional advice. You can book a repair service here. |
| E3 | This error code indicates a draining or pump issue. |
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We recommend seeking professional advice. You can book a repair service here. |
| E4 | This error code indicates a defective fill valve, with too much water in the machine. |
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We recommend seeking professional advice. You can book a repair service here. |
| E5 | This error code indicates there is a water temperature sensor fault. |
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We recommend seeking professional advice. You can book a repair service here. |
| E6 | This error code indicates that the machine is out of balance. |
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Reload the washing machine, aiming to distribute the washing evenly, avoiding overloading. If the issue persists, please contact an engineer. You can book a repair service here. |
| E8 | This error code indicates a motor speed sensor malfunction. |
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We recommend seeking professional advice. You can book a repair service here. |
| E9 | This error code indicates a circuit issue. |
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We recommend seeking professional advice. You can book a repair service here. |
| E10 | This error code indicates a drum sensor issue. |
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We recommend seeking professional advice. You can book a repair service here. |
| E11 (Washer-Dryer) | This error code indicates a sensor or module issue. |
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We recommend seeking professional advice. You can book a repair service here. |
| E12 (Washer-Dryer) | This error code indicates a PCB (Printed Circuit Board) communication error. |
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We recommend seeking professional advice. You can book a repair service here. |
| E13/14/18 (Washer-Dryer) | These error codes indicate a PCB issue. |
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We recommend seeking professional advice. You can book a repair service here. |
| E15 | This error code indicates that the PCB failed or the memory chip has been corrupted. |
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We recommend seeking professional advice. You can book a repair service here. |
| E16 | This error code indicates that there is a heater issue. |
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We recommend seeking professional advice. You can book a repair service here. |
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