Unplug the Machine
Before you begin any work, always disconnect the washing machine from the power supply for safety.
Drain the Water
If the machine is full of water, you may need to drain it into a bucket first. This can be done by accessing the emergency drain hose or removing the filter, which will release water in a controlled way.
Clean the Pump Filter
Locate the filter, usually behind a small door at the bottom of the machine. Unscrew it to remove it, clean out any debris, and check for anything that could be jamming the filter or the impeller inside.
Inspect the Hoses
Check the drain hose for kinks or blockages. Make sure it’s not crushed or bent, and check the connection to the waste pipe for any clogs.
Check the Pump
If the filter is clean and the hoses are clear, the issue could be a faulty pump. A humming noise might indicate the motor is working but the impeller is blocked or the pump needs to be replaced.
Reset the Machine
After checking everything, plug the machine back in. If the error code was caused by a temporary glitch, it may have been reset. If the error continues, there is likely a more serious issue, such as a faulty pump, and you will need to contact a professional repair service.