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Samsung Washing Machine Error Codes

A Guide To Understanding Samsung Washing Machine Error Codes And Solutions

We know how important it is to keep your Samsung washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Samsung error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

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Error CodeDescriptionSolution
1C/1E
  • Sensor malfunction
  • Clogs or blockages
  • Overloading
Switch off the appliance at the mains then wait 1 minute before restarting. If the issue persists, we recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
3C/3E/3E1/3E2/3E3/3E4
  • Overloading
  • Worn motor brushes
  • Power supply issues
We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
3CP
  • Power supply issues.
  • Faulty control board
We recommend seeking professional advice. Contact us about our Repair & Care option.
4C/4E
  • Water supply valve
  • Kinked or damaged hoses.
We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
4C2, 4E1, 4E2, 4Ed
  • Faulty water inlet valve
  • Faulty temperature sensor
  • Clogged filter
We recommend seeking professional advice, contact us for our Repair & Care options if your appliance is broken.
5C, 5E
  • Clogged drain hose
  • Clogged filter
  • Faulty drain pump
We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken.
6E
  • Faulty water heater
  • Sediment buildup
We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
8C
  • Overloading 
  • Unbalanced load
  • Faulty motor
Switch off the appliance at the mains and then wait 1 minute before restarting. If the issue persists we recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
9E1, 9E2, 9H1
  • Electrical issues
  • Faulty control board
  • Loose connections
We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
11E
  • Water supply issues
  • Clogged inlet screens
  • Faulty water valve
We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
12E
  • Physical damage
  • Moisture or water damage
We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
13E
  • Faulty connections
  • Electrical issues
  • Software glitches
We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
E11

The fridge compartment is too cold.

Check if Super Cool mode is activated. Set the fridge temperature to a higher value. Check if vents are clear and not clogged. Contact us about our Repair & Care option if your appliance is broken.
AC6/AC/AE
  • Faulty connections
  • Electrical issues
  • Software glitches
We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken.
bE1/bE2/bE3
  • Physical damage
  • Moisture or water damage
We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken.
CE
  • Faulty water inlet valve
  • Faulty temperature sensor
  • Clogged filter
We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken.
dC/DC/DC1/dE/dE1
  • Obstructions
  • Faulty part
Check for any obstructions in the door. If the issue persists, contact us about our Repair & Care option if your appliance is broken.
E1
  • Water supply valve
  • Kinked or damaged hoses
We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken.
E2
  • Clogged drain hose
  • Clogged filter
  • Faulty drain pump
We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken.
E3/OC/OE/OF
  • Clogged or damaged drain pump
  • Faulty water level system
We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken.
E5/E6/HE1
  • Faulty water heater
  • Sediment build up
We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken.
E7
  • Sensor malfunction
  • Clogs or blockages
  • Overloading
Switch off the appliance at the mains and wait for 1 minute before restarting. If the issue persists, We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken.
E8/H1/HC/HE
  • Faulty water inlet valve
  • Faulty temperature sensor
  • Clogged filter
We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken.
E9
  • Water supply issues
  • Clogged inlet screens
  • Faulty water valve
We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken.
EA/EB
  • Overloading
  • Worn motor brushes
  • Power supply issues
We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken.
FE
  • Malfunctioning motor
  • Malfunctioning control board
  • Clogged or dirty filter
We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken.
LC/LC1/LE/LE1
  • Clogged water inlet valve
  • Faulty water level sensor
  • Malfunctioning water pump
We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.
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