A Guide To Understanding Samsung Washing Machine Error Codes And Solutions
We know how important it is to keep your Samsung washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Samsung error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.
Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.
| Error Code | Description | Solution |
|---|---|---|
1C/1E |
| Switch off the appliance at the mains then wait 1 minute before restarting. If the issue persists, we recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken. |
3C/3E/3E1/3E2/3E3/3E4 |
| We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken. |
3CP |
| We recommend seeking professional advice. Contact us about our Repair & Care option. |
4C/4E |
| We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken. |
4C2, 4E1, 4E2, 4Ed |
| We recommend seeking professional advice, contact us for our Repair & Care options if your appliance is broken. |
5C, 5E |
| We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken. |
6E |
| We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken. |
8C |
| Switch off the appliance at the mains and then wait 1 minute before restarting. If the issue persists we recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken. |
9E1, 9E2, 9H1 |
| We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken. |
11E |
| We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken. |
12E |
| We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken. |
13E |
| We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken. |
E11 | The fridge compartment is too cold. | Check if Super Cool mode is activated. Set the fridge temperature to a higher value. Check if vents are clear and not clogged. Contact us about our Repair & Care option if your appliance is broken. |
AC6/AC/AE |
| We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken. |
bE1/bE2/bE3 |
| We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken. |
CE |
| We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken. |
dC/DC/DC1/dE/dE1 |
| Check for any obstructions in the door. If the issue persists, contact us about our Repair & Care option if your appliance is broken. |
E1 |
| We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken. |
E2 |
| We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken. |
E3/OC/OE/OF |
| We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken. |
E5/E6/HE1 |
| We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken. |
E7 |
| Switch off the appliance at the mains and wait for 1 minute before restarting. If the issue persists, We recommend seeking professional advice. Contact us about our Repair & Care option if your appliance is broken. |
E8/H1/HC/HE |
| We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken. |
E9 |
| We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken. |
EA/EB |
| We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken. |
FE |
| We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken. |
LC/LC1/LE/LE1 |
| We recommend seeking professional advice, contact us about our Repair & Care option if your appliance is broken. |
Need To Take Action?
If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.
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