F1 or F2 | Indicates a problem with the thermostat. | Contact us about our Repair & Care option if your appliance is broken. |
F3, F4, or F5 | Indicates a problem with a defective temperature sensor. | Contact us about our Repair & Care option if your appliance is broken. |
F6 or F7 | Indicates a problem with the temperature within the fridge or freezer. | Check whether the power supply has been cut off. Avoid leaving the door open for long periods of time. Check whether the door is fully closed. Check whether the appliance is cooling correctly. If the cause of the problem is a temporarily elevated temperature inside the appliance, the error will disappear once the temperature has returned to normal. If you are still experiencing issues, contact us about our Repair & Care option if your appliance is broken. |
F8 | Indicates a problem with the defrosting system. | Contact us about our Repair & Care option if your appliance is broken. |
E09 | This is likely to occur after long term power failure.
The freezer is not cold enough. | Set the freezer temperature to a colder value or set Super Freeze. This should remove the error code once the required temperature has been reached. Keep the doors closed to improve the time taken to reach the correct temperature. Remove any products which have thawed or defrosted during this error. They can be used within a short period of time. Do not add any fresh produce to the freezer compartment until the correct temperature has been reached and the error is no longer showing. If this warning continues, contact us about our Repair & Care option if your appliance is broken. |
“—” on the display | The temperature inside the fridge is lower than 0°C. | Check whether the appliance is cooling correctly. Measure the temperature with a thermometer in a glass of water placed inside the fridge. If the temperature is between 4-5 degrees C, the fridge is working correctly. Please note that the cheaper thermometers may show variations of 1-2 degrees or more. Adjust the temperature by turning the temperature regulator or via the control panel. If the error still persists, contact us about our Repair & Care option if your appliance is broken. |
0 or Square flashing on the display | Indicates a problem with the sensor of your appliance. | Contact us about our Repair & Care option if your appliance is broken. |
ER CE | Indicates defective wiring – electric noise. (French door fridge freezer). | Restart the connection to Wi-Fi. Witing might be damaged if the door has been removed. contact us about our Repair & Care option if your appliance is broken. |
HI | | Check if a Door Open alert is active or has been active recently. Avoid leaving the door open for a long time. Has a power failure occurred for a long time? Please note if this unit connected to the internet only recently. Have you recently loaded a lot of food into the compartment? Press any key on the UI and the display shows the highest temperature reached for 10 seconds, then set the temperature. Please book a repair if the problem hasn’t been solved or contact us about our Repair & Care option if your appliance is broken. |
EO1, EO2, EO3, EO6, EO7 | Indicates a sensor warning. | Contact us about our Repair & Care option if your appliance is broken. |
EO8 | | Error code EO8 indicates that the power supply to the appliance has dropped below 170V. This is not an appliance failure, this error helps to prevent damages to the compressor. The voltage needs to be increased quickly back to required levels. If this warning persists, contact us about our Repair & Care option if your appliance is broken. |
E10 | The fridge compartment is not cold enough.
This error code is likely to occur after a long power failure, or when hot food has been left in the fridge. | Set the fridge temperature to a colder value or set Super Cool. This should remove the error code once the required temperature has been reached. Keep doors closed to improve the time taken to reach the required temperature. Empty the location at the front area of air duct channel holes and avoid putting food close to the sensor. If this warning continues, contact us about our Repair & Care option if your appliance is broken. |
E11 | The fridge compartment is too cold. | Check if Super Cool mode is activated. Set the fridge temperature to a higher value. Check if vents are clear and not clogged. If this warning persists, contact us about our Repair & Care option if your appliance is broken. |
