If you prefer to pay annually, no problem! We’ll even give you a discount. When you choose to pay for the year upfront, you get 12 months of membership for the price of 11.

If you have used all your free repair callouts for the year, you can book another repair callout, and your membership discount will be applied.

By all your large kitchen appliances, we mean fridges, freezers, dishwashers, electric cookers, extractor fans / hoods, hobs, washing machines and tumble dryers.

We’ll automatically apply your discounts. The discounts and benefits you receive will depend on your level of membership.

Please call 0800 046 7019 and let the adviser know.

Call 0800 046 7019 and let the adviser know you’d like to buy or replace an appliance. Once you’ve decided, using your membership means you will be able to purchase it at cost price. We’ll arrange your delivery, installation or disposal of your old appliance, all with your discount applied.

No problem! With your membership you can call 0800 046 7019 to discuss error codes, maintenance tips, or DIY repair advice. If possible, provide the brand and model number of your machine. We’ll guide you through resolving the issue and call back if further research is needed. You can also browse articles and guides on our website.

If your appliance needs a repair, please note the issue, the brand, and the model number (if available). Call 0800 046 7019 and give the adviser the details. Don’t worry if you can’t find the model number – we’ll help during the call.