Fresh Thinking Appliance Care
Freezer Faults? Frost-Free Fixes In No Time
What’s Included In Our Freezer
Care Plan
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Unlimited Support -
Annual Health Check -
Free Replacements -
Error Code Support
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No Hidden Costs -
Expert Appliance Engineers -
Flexible Coverage
Unlimited Support
With our home Appliance Care Plan, should your freezer break down, we’ll look to send an engineer to repair it. You can also contact our helpdesk, or browse articles and guides online.
Annual Health Check
Every year, we actively offer a health check for each home appliance on your care plan. This ensures all your appliances remain in great shape.
Free Replacements
If your freezer is faulty and can’t be repaired or is beyond economical repair, we will look to replace it with one of the same or a similar specification at no cost to you.
No Hidden Costs
What you see is what you get: no excess fees, affordable pricing, free repairs, and free replacements. Proactive appliance care with absolute peace of mind!
Expert Appliance Engineers
What’s Covered
Flexible coverage for white goods, brown goods, and home tech. From freezers to dishwashers to audio systems, our care plan helps extend the life of all your home appliances.
Repair & Care – Freezer
Do you have an appliance with a pre-existing fault? No problem! For just £6 extra per month on your care plan, we’ll arrange a repair now. You’ll be covered for all future appliance maintenance and replacements, including diagnostics and repairs. Our annual health check service helps spot issues early and fix them fast. It’s that simple. Plus, our Help & Advice page covers most home appliances and brands, helping you with queries like ‘why is my freezer leaking’, ‘my washing machine isn’t spinning’, or ‘how do I clean an air fryer’.
Parts are included up to £250. If the parts cost more than that, you’ll just need to pay the difference – we’ll take care of the rest.
If your existing home appliance can’t be fixed, we’ll find you a replacement at cost price – hassle-free.
This 12-month care plan, whether your appliance is repaired or replaced at cost price, includes all our usual great care plan benefits.
Easily Manage All Of Your Appliances & Save Money
Bringing multiple appliances into one care plan makes things easier to manage, and with our bundle offers, it also saves you money. Whether it’s your freezer, washing machine, or TV, bundling them means fewer renewal dates to track, less admin, everything stored in one place, and great savings. Looking after your appliances should be straightforward!
Care Plans That Protect Your Freezer &
The Planet
Repairing and maintaining your freezer doesn’t just save money – it helps reduce waste and protect the planet. Each care plan helps extend the life of your device, preventing unnecessary replacements and cutting down on landfill. With regular maintenance checks and expert support, we keep freezers running longer and reduce their environmental impact. Reducing electronic waste and building a sustainable tomorrow – one frost-free drawer at a time.
Our appliance engineers use Allstar fuel cards, enabling Zest to participate in EcoPoint’s carbon credits programme. This helps us reduce our carbon footprint through EcoPoint-led initiatives like forest planting, industrial process improvements, and transportation efficiency. Find out more at allstarecopoint.co.uk
Stay Cool – Expert Freezer Help When You Need It
Wondering how to defrost your freezer or why your freezer is leaking? Our appliance engineers can help. Whether you’re dealing with cooling issues, need a maintenance check, or want reliable repair support, we provide clear guidance and expert care to keep your appliance performing at its best.
With our Appliance Care Plan, you’ll receive annual health checks, repair advice, and expert support to keep your appliance performing at its best. Schedule maintenance visits at your convenience and group multiple appliances – like freezers, fridges, and dishwashers – into one appointment.
If our engineers identify a problem, they may be able to fix it during the visit or offer a free replacement if repair isn’t possible. Affordable, flexible, and focused on sustainability, our Appliance Care Plan helps maintain performance, extend the life of your appliances, and reduce electronic waste.