Fast Appliance Repairs When It Really Matters

Whether you’re dealing with an immediate fault or a long-standing problem, we’re here to help. Our Repair & Care option provides expert guidance from our UK-based Helpdesk and access to trusted appliance engineers who can get your home appliance repaired quickly and to a high standard. This flexible add-on works alongside our standard Appliance Care Plan, giving you extra protection whenever you need it. For just £6 extra per month, we’ll arrange a repair straight away. From performance problems to complete breakdowns, our team works efficiently and reliably to get things back to normal with as little stress as possible.

0800 888 6666

What’s Included In Our Appliance
Care Plan

A smarter alternative to appliance insurance – designed to keep your appliance working at its best. Whether it’s a Bosch washing machine, Samsung TV, Delonghi coffee machine or Dyson hairdryer, we’ll help fix common issues quickly and affordably, including ignition problems, heating faults, and control issues. We’re here to help. From just £2.13 per appliance per month, you get:

Unlimited Support
Annual Health Check
Free Replacements
Error Code Support

No Hidden Costs
Expert Appliance Engineers
Flexible Coverage

0800 888 6666

Zest Plan van icon used by appliance engineers for home appliance repairs and visits

Unlimited Support

With our home Appliance Care Plan, should your appliance break down, we’ll look to send an engineer to repair it. You can also contact our helpdesk, or browse articles and guides online.

Annual Health Check

Every year, we actively offer a health check for each home appliance on your care plan. This ensures all your appliances remain in great shape.

Oven with a dog beside it, representing a household appliance covered by Zest Protect

Free Replacements

If your appliance is faulty and can’t be repaired or is beyond economical repair, we will look to replace it with one of the same or a similar specification at no cost to you.

No Hidden Costs

What you see is what you get: no excess fees, affordable pricing, free repairs, and free replacements. Proactive appliance care with absolute peace of mind!

Expert Appliance Engineers

Trusted appliance engineers local to you with decades of combined experience. With no callout fees, parts, or replacement costs, our service reflects a commitment to quality and customer satisfaction.

What’s Covered

Flexible coverage for white goods, brown goods, and home tech. From washing machines to microwaves to audio systems, our care plan helps extend the life of all your home appliances.

0800 888 6666

Repair & Care

0800 888 6666

Do you have an appliance with a pre-existing fault? No problem! For just £6 extra per month on your care plan, we’ll arrange a repair now. You’ll be covered for all future appliance maintenance and replacements, including diagnostics and repairs. Our annual health check service helps spot issues early and fix them fast. It’s that simple. Plus, our Help & Advice page covers most home appliances and brands, helping you with queries like ‘why is my freezer leaking’, ‘my washing machine isn’t spinning’, or ‘how do I clean an air fryer’.

Parts are included up to £250. If the parts cost more than that, you’ll just need to pay the difference – we’ll take care of the rest.

If your existing home appliance can’t be fixed, we’ll find you a replacement at cost price – hassle-free.

This 12-month care plan, whether your appliance is repaired or replaced at cost price, includes all our usual great care plan benefits.

0800 888 6666

Easily Manage All Of Your Appliances & Save Money

Bringing multiple appliances into one care plan makes things easier to manage, and with our bundle offers, it also saves you money. Whether it’s your dishwasher, TV, or washing machine, bundling them means fewer renewal dates to track, less admin, everything stored in one place, and great savings. Looking after your appliances should be straightforward!

3 item bundle

£5.50 per appliance

Just £16.50 per month for three items.

4 item bundle

£5.25 per appliance

Just £21.00 per month for four items.

5 item bundle

£4.50 per appliance

Just £22.50 per month for five items.

6 item bundle

£4.25 per appliance

Just £25.50 per month for six items.

Half Price
Care On Home Appliances
Under 2 Years Old!

If you add any appliance under 2 years old, it will be charged at half price. For example, in a 6-item bundle (£4.25 per item), the discounted price is £2.13. The discount applies to each eligible appliance individually.

A care plan for all your kitchen and home appliances

Add as many items as you like.

0800 888 6666

Your Repair Journey Step By Step

Booking a repair is quick and straightforward. Just follow the steps below:

Oven or cooker illustration with shattered glass door, showing damage that may require appliance repair or replacement

STEP 1

If an appliance breaks down, make a note of the issue, whether it’s integrated or freestanding, the brand, and the model number (if available).

Repair tool bag used by appliance engineers for home appliance care, containing essential tools for maintenance and repairs

STEP 2

Call 0800 888 6666 and give the advisor the details of your appliance. Don’t worry if you can’t find the model number – we’ll help you during the call.

Illustration of a house representing a modern home, associated with kitchen appliances, white goods, brown goods, and home tech

STEP 3

Just let us know your postcode and we’ll book a trusted local appliance engineer for you.

STEP 4

The appliance engineer will aim to repair your home appliance on the first visit. If any parts are needed, they’ll return to complete the repair as soon as possible.

STEP 5

If your home appliance can’t be fixed or is beyond economical repair, we’ll aim to replace it with one of the same or similar specification – at no cost to you.

STEP 6

Continue your Appliance Care Plan with complete peace of mind.

STEP 1

If an appliance breaks down, make a note of the issue, whether it’s integrated or freestanding, the brand, and the model number (if available).

STEP 2

Call 0800 888 6666 and give the advisor the details of your appliance. Don’t worry if you can’t find the model number – we’ll help you during the call.

STEP 3

Just let us know your postcode and we’ll book a trusted local appliance engineer for you.

STEP 4

The appliance engineer will aim to repair your home appliance on the first visit. If any parts are needed, they’ll return to complete the repair as soon as possible.

STEP 5

If your home appliance can’t be fixed or is beyond economical repair, we’ll aim to replace it with one of the same or similar specification – at no cost to you.

STEP 6

Continue your Appliance Care Plan with complete peace of mind.

Some of the Brands & Appliances We Can Repair

From washing machines and fridge freezers to ovens, tumble dryers and dishwashers, our network of appliance engineers work across a wide range of makes and models. We’ll do our best to get your appliance back up and running as quickly as possible.