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Fresh Thinking Appliance Care
Fast, Expert Help For Your Slow Cookers & Multi Cookers

Having trouble with your slow cooker or multi cooker? Whether it’s not heating correctly, the timer isn’t working, or the controls aren’t responding, our Repair & Care option provides expert support to get faults fixed quickly and professionally. This flexible add-on gives you extra protection and assistance when unexpected faults occur, right when you need it most. Enjoy all the benefits of our standard Appliance Care Plan, including access to professional appliance engineers and UK based Helpdesk repair support.
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What’s Included In Our Slow Cooker / Multi Cooker Care Plan

A smarter alternative to slow cooker or multi cooker insurance – designed to keep your appliance running smoothly. Whether it’s a Crock-Pot, Instant Pot, or Morphy Richards model, we offer professional support to repair common faults quickly and affordably, including heating problems, control panel issues, and timer faults. We’re here to help.
  • Unlimited Support
  • Annual Health Check
  • Free Replacements
  • Error Code Support
  • No Hidden Costs
  • Expert Appliance Engineers
  • Flexible Coverage
Zest Plan van icon used by appliance engineers for home appliance repairs and visits

Unlimited Support

With our home Appliance Care Plan, should your slow cooker break down, we’ll look to send an engineer to repair it. You can also contact our helpdesk, or browse articles and guides online.
Zest Plan van icon used by appliance engineers for home appliance repairs and visits

Annual Health Check

Every year, we actively offer a health check for each home appliance on your care plan. This ensures all your appliances remain in great shape.

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Free Replacements

If your slow cooker is faulty and can’t be repaired or is beyond economical repair, we will look to replace it with one of the same or a similar specification at no cost to you.
Zest Plan van icon used by appliance engineers for home appliance repairs and visits

No Hidden Costs

What you see is what you get: no excess fees, affordable pricing, free repairs, and free replacements. Proactive appliance care with absolute peace of mind!

Oven with a dog beside it, representing a household appliance covered by Zest Protect

Expert Appliance Engineers

Trusted appliance engineers local to you with decades of combined experience. With no callout fees, parts, or replacement costs, our service reflects a commitment to quality and customer satisfaction.
Zest Plan van icon used by appliance engineers for home appliance repairs and visits

What’s Covered

Flexible coverage for white goods, brown goods, and home tech. From slow cookers to dishwashers to audio systems, our care plan helps extend the life of all your home appliances.

Repair & Care – Slow Cookers & Multi Cookers

If your slow cooker or multi cooker develops a fault, simply contact our specialist UK based Helpdesk. Our experts will talk the issue through with you and guide you over the phone with clear, practical steps to help resolve the problem, as unlike larger white goods, it’s not always practical to send an engineer for smaller appliances.

With a strong focus on sustainability, we’ll explore whether there’s a solution that extends the life of your appliance. If there isn’t, we can offer you a replacement appliance at cost price – meaning you’ll pay what we pay, not the retail price. It’s a fair, straightforward way to keep your home running smoothly without the stress of large replacement bills.

For just £6 extra per month, you can add our Repair & Care option and join our Appliance Care Plan.

This gives you cover for all future slow cooker or multi cooker maintenance and replacements, including diagnostics. You’ll also benefit from our annual health check service, designed to spot issues early and fix them fast.

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After speaking to our UK based Helpdesk, parts will be included up to £250 should your appliance be deemed repairable.

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If your existing home appliance can’t be fixed, we’ll find you a replacement at cost price – hassle-free.

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This 12-month care plan, whether your appliance is repaired or replaced at cost price, includes all our usual great care plan benefits.

Easily Manage All Of Your Appliances & Save Money

Bringing multiple appliances into one care plan makes things easier to manage, and with our bundle offers, it also saves you money. Whether it’s your dishwasher, TV, or washing machine, bundling them means fewer renewal dates to track, less admin, everything stored in one place, and great savings. Looking after your appliances should be straightforward!

Care Plans That Protect Your Slow Cookers & The Planet

Repairing and maintaining your slow cooker doesn’t just save money – it helps reduce waste and protect the planet. Each care plan helps extend the life of your device, preventing unnecessary replacements and cutting down on landfill. With regular maintenance checks and expert support, we keep slow cookers running longer and reduce their environmental impact. Reducing electronic waste and building a sustainable tomorrow – one perfectly timed meal at a time.

Our appliance engineers use Allstar fuel cards, enabling Zest to participate in EcoPoint’s carbon credits programme. This helps us reduce our carbon footprint through EcoPoint-led initiatives like forest planting, industrial process improvements, and transportation efficiency. Find out more at allstarecopoint.co.uk

Slow & Multi Cooker Help – Fast Support To Get You Back Up To Speed

Looking for ways to clean your slow cooker or wondering why your multi cooker isn’t heating? Our UK based Helpdesk provides expert guidance, from cooker advice to practical cooker maintenance tips, while our appliance engineers deliver professional repair and maintenance services to keep your appliances running smoothly.

With our Appliance Care Plan, you’ll receive annual health checks, repair advice, and expert support to keep your appliances performing at their best. Schedule maintenance visits at your convenience and group multiple appliances – like slow cookers, multi cookers, fridges, and dishwashers – into one appointment.

If our engineers identify a problem, they may be able to fix it during the visit or offer a free replacement if repair isn’t possible. Affordable, flexible, and focused on sustainability, our Appliance Care Plan helps maintain performance, extend the life of your appliances, and reduce electronic waste.

What Customers Think Of Our Appliance
Care Plan