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A Guide To Understanding Samsung Fridge Error Codes And Solutions

We know how important it is to keep your Samsung fridge running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Samsung error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

fridge
Error CodeDescriptionSolution
4e

Failure of defrost sensor.

Loose wiring – maybe only possible to replace. Contact us about our Repair & Care option if your appliance is broken.
5/5e

Defrost sensor failure and/or power outage.

First try to clear it by sresetting the refrigerator several times. Replace if not working. Contact us about our Repair & Care option if your appliance is broken.
6e

Ambient sensor error, which may occur after a power outage.

To clear it, press Power Freeze and Power Cool (or the two top left and right buttons, if the panel on your fridge is different) simoultaneously and hold them for about 15-20 seconds. Usually, this resetting brings a fridge back to normal function. Contact us about our Repair & Care option if your appliance is broken.
8e

Due to an ice maker sensor failure.

It means that the sensor is disconnected or not working. Check the wiring and sensor. You may need to replace the whole thing. Contact us about our Repair & Care option if your appliance is broken.
23e

Condenser fan error signalling a problem with the fan’s wires. Otherwise, this may be a control board or wiring harness issue.

Check it is recieving power. If the issue persists, replace it. Contact us about our Repair and Care option if your appliance is broken.
25e

Defrost function error.

Not repairable. Problem in the motherboard, defrost sensor, or heating element. One of these parts is the problem and must be replaced. Contact us about our Repair & Care option if your appliance is broken.
33e

Ice pipe heater failure.

Try to clear the code by pressing the upper right and left corner buttons together for 5 seconds, the dispenser should restart and run diagnostics. If not and the error code is still there, you must replace your fill tube heater ASAP. Contact us about our Repair & Care option if your appliance is broken.
39e

Ice maker sensor error.

Check the wires and water line etc and make sure the ice maker is all connected. Once you detect the problem, contact Samsung and discuss the issue with them. They may provide a new part even if the appliance is not under warranty. Second, this may be related to the lack of water in the ice maker.
40e

Freezer defrost malfunction.

Locate and thaw the frost build up in the fridge. Hairdryers are useful for this.
84c/84e

This error signals a rotor lock.

If there is 84e on the display, it is a very bad sign. The entire DC three speed compressor may need to be replaced. The only way to get tot he locked up rotor is to get into the compressor. Because it is sealed and actually the least accessible part of a Samsung fridge, it takes professional experience to do that. Contact us about our Repair & Care option if your appliance is broken.
83e/85e/86e/88

This group of errors may arise from a power outage (83e) and result in current instability at the inverter.

If you see this error code on your display, do the following: turn it off or unplug it and wait for 3 to 5 minutes. Then turn it on or plug it back in to reset the system and clear the codes. these codes may occur due to improper functioning of the inverter.
0f

Indicates a so-called “showroom mode”.

Press the Power Freeze and the Freezer buttons simultaneously and hold them for 3 to 5 seconds. Wait until the unit switches into the right mode.
2e

Misconnection or a short circuit in the fresh food sensor.

This requires a look into the main control board: Get a professional to do this to be safe. To clear the error, press Lighting and Energy Saver at the same time and hold the buttons for about 8 to 10 seconds. Contact us about our Repair & Care option if your appliance is broken.
1e

Water level sensor issue or misreading.

Check the water supply and the sensor for proper functioning. Reset the fridge by unplugging it for 5 minutes, then plugging it back in. If the issue persists, a professional will need to look at it. Contact us about our Repair & Care option if your appliance is broken.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.
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