A Guide To Understanding Candy Washing Machine Error Codes And Solutions
We know how important it is to keep your Candy washing machine running smoothly, especially where replacement parts can come at a high cost. If an error code appears, use our complete list of Candy error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.
Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.
| Error Code | Description | Solution |
|---|---|---|
E1 | Indicates problem with the door lock. | Ensure there is no obstructions in the door, if the issue persists, contact us about our Repair & Care options. |
E2 | Indicates a water filling issue. | Contact us about our Repair & Care option if your appliance is broken. |
E3 | Indicates a draining or pump issue. | Contact us about our Repair & Care option if your appliance is broken. |
E4 | Indicates a defective fill valve, with too much water in the machine. | Contact us about our Repair & Care option if your appliance is broken. |
E5 | Indicates there is a water temperature sensor fault. | Contact us about our Repair & Care option if your appliance is broken. |
E6 | Indicates that the machine is out of balance. | Reload the washing machine, aiming to redistribute the washing evenly, avoiding overloading. If the issue persists, please contact us about our Repair & Care options. |
E8 | Indicates a motor speed sensor malfunction. | Contact us about our Repair & Care option if your appliance is broken. |
E9 | Indicates a circuit issue. | Contact us about our Repair & Care option if your appliance is broken. |
E10 | Indicates a drum sensor issue. | Contact us about our Repair & Care option if your appliance is broken. |
E11 (Washer-Dryer) | Indicates a sensor or module issue. | Contact us about our Repair & Care option if your appliance is broken. |
E12 (Washer-Dryer) | Indicates a PCB (Printed Circuit Board) communication error. | Contact us about our Repair & Care option if your appliance is broken. |
E13/14/18 (Washer Dryer) | Indicates a PCB issue. | Contact us about our Repair & Care option if your appliance is broken. |
E15 | Indicates that the PCB has failed or the memory chip has been corrupted. | Contact us about our Repair & Care option if your appliance is broken. |
E16 | Indicates there is a heater issue. | Contact us about our Repair & Care option if your appliance is broken. |
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