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Samsung Tumble Dryer Error Codes

A Guide To Understanding Samsung Tumble Dryer Error Codes And Solutions

We know how important it is to keep your tumble dryer running smoothly, especially when it’s a premium brand like Samsung where replacement parts can come at a high cost. If an error code appears, use our complete list of Samsung error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our Zest Care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

tumble dryer (2)
Error CodeDescriptionSolution
dC, dE

Door is open.

Close the door and start again. Make sure no laundry is caught in the door. Check if the Child Lock is on. If the Child lock is on, you may get this message when you open the door even though the dryer is not operating. If this code remains, give our friendly team a call on 0800 888 6666 for a free appliance health check.
NC, NC1

Lint filter problem.

Check the lint filter assembly. If this code remains, give our friendly team a call on 0800 888 6666 for a free appliance health check.
NC2

Internal heat exchange cover problem.

Check internal heat exchanger cover assembly. If this code remains, give our friendly team a call on 0800 888 6666 for a free appliance health check.
5C, 5E

Draining malfunction, draining pump malfunction, frozen draining hose, or water tank full.

Make sure that the draining hose is not bent or damaged. If the hose is frozen, wrap the hose with a towel soaked in warm water for approximately 10 minutes to thaw the hose. Empty the water tank, turn on the dryer and start again. If this code remains, give our friendly team a call on 0800 888 6666 for a free appliance health check.
tC, tE

Air temperature sensor problem.

Clean the lint filter or the heat exchanger. Check for a clogged lint screen. Check if the vent system is restricted. If the code remains, give our friendly team a call on 0800 888 6666 for a free appliance health check.
tC5, tE5

Compressor temperature sensor problem.

Turn power off. Wait 2 or 3 minutes. Turn power back on and start again. Check for a clogged lint screen. Check if the vent system is restricted. If the code remains, give our friendly team a call on 0800 888 6666 for a free appliance health check.
FIL + tEr

Heat exchanger needs to be cleaned.

Clean the heat exchanger. If the code remains, give our friendly team a call on 0800 888 6666 for a free appliance health check.
3C, 3E

Check the inverter motor operation.

Try restarting the cycle. If this code remains, give our friendly team a call on 0800 888 6666 for a free appliance health check.
AC, AE

Electronic control problem (invalid communication).

Give our friendly team a call on 0800 888 6666 for a free appliance health check.
AC6, AE6

Check the communications between the main and the inverter PBAs.

Try restarting the cycle. If the code remains, give our friendly team a call on 0800 888 6666 for a free appliance health check.
FC, FE

Invalid power source frequency.

Try restarting the cycle. If the code remains, give our friendly team a call on 0800 888 6666 for a free appliance health check.
9C1/9E1/9C2/9E2

The electronic control needs to be checked.

Check if the power is supplied properly. Check if the power cord is plugged in. If the code remains, give our friendly team a call on 0800 888 6666 for a free appliance health check.
dF

Incorrect door switch.

Unplug the dryer and check for loose or damaged wiring connections in the door/lock switch circuit. It may be necessary to replace the entire door lock/switch. If so, give our friendly team a call on 0800 888 6666 for a free appliance health check.

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