Many of our customers get in touch with us asking for advice when they see an error code appear on their Neff washing machine, so we’ve put together a list of the fault codes shown by these washing machines below:

Error Code Fault Description Recommended Action

E16 / F16 Door open. Close the door.

E17 / F17 Water supply time exceeded. Open the tap.

E18 / F18 Pump time exceeded. Carry out a reset by turning the machine on and off.

E19 / F19 Heating time exceeded. The fault connected with “Error code E19 / F19: heating time exceeded” can’t be rectified by itself. Book with an engineer.

E20 / F20 Unexpected heating. Carry out a reset by turning the machine on and off.

E23 / F23 Aquastop activated. The fault connected with “Error code E23 / F23: Aquastop activated” can’t be rectified by itself. Book with an engineer.

E25 / F25 Turbidity sensor faulty. The fault connected with “Error code E25 / F25: turbidity sensor faulty” can’t be rectified by itself. Book with an engineer.

E26 / F26 Analogue pressure sensor faulty. The fault connected with “Error code E26 / F26: analogue pressure sensor faulty” can’t be rectified by itself. Book with an engineer.

F27 Pressure sensor faulty. The fault connected with “Error code E27 / F27: pressure sensor faulty” can’t be rectified by itself. Book with an engineer.

E28 / F28 Flow sensor faulty. The fault connected with “Error code E28 / F28: flow sensor faulty” can’t be rectified by itself. Book with an engineer.

If you are continuing to have issues with your Neff washing machine, please be sure to contact Zest to book a repair from one of our qualified Zest engineers.

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